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Debenhams Reviews

2.8 Rating 1,529 Reviews
45 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 21st August 2025
Sharona
Debenhams 1 star review on 24th June 2025
Saira
Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
29
Anonymous
Anonymous  // 01/01/2019
Great variety of products with good Black Friday discounts. Spent over £45 so haven't had to pay postage!
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Posted 7 years ago
They have a very clear and easy to use web site, their prices are clear and you can click and collect and save the delivery charge.
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Posted 7 years ago
Easy to use site. Brands I wanted. Good prices. Kept me up to date with my delivery. Fast Free delivery .
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Posted 7 years ago
Bought several shirts online and they all arrived within a few days. All items exactly as ordered although one shirt was not to my liking. I returned it to the nearest store who refunded my money, no questions asked. Good quality items and great service.
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Posted 7 years ago
I bought the beagle Xmas jumper and I adore It! Its a lovely fit and such a beautiful design.
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Posted 7 years ago
very good products
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Posted 7 years ago
Extremely helpful and courteous assistant. It was clear they didn't stock the exact item I was looking for but she didn't try to persuade me to purchase something close but not quite right. Instead she gave me some helpful hints on where else to try. Very impressed.
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Posted 7 years ago
Going above and beyond with customer service, helping me to find the perfect gift.
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Posted 7 years ago
Went to the Elizabeth Arden counter had a free facial and makeup in hull store It was fabulous the girl Haley was loverly explained everything I wanted to try there products as I felt I needed a change from my usual but wasn't sure which I needed . great reviews on line so thought I would give it a try so glad I did Haley was great the skin products were lovely on my skin I'm going to purchase them on Black Friday ( gave me samples to try as well)never wore makeup in my life it looked fabulous well done Haley I will certainly recommen you and will soon be back for my Xmas present s from my family
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Posted 7 years ago
delivery was quick from order
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Posted 7 years ago
I had a problem with a voucher, the assistant was very helpful and sorted it out in a very friendly manor. Never making me feel like a difficult customer
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Posted 7 years ago
We ordered a tv online. The delivery was exactly as instructed & the van driver gave us a call when he was within 10 minutes of arriving. Great service & a price that was £100 cheaper than curry's!
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Posted 7 years ago
I ordered quite a number of Christmas gifts online and each item arrived carefully packaged and most were wrapped in their own individual bag. Everything was very well packaged. Compared to the lack of care taken by many companies I have to congratulate Debenhams on their excellent work.
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Posted 7 years ago
Great choice of quality T shirts. I am a Rocha fan.
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Posted 7 years ago
I ordered a variety of clothing. Service excellent, arrived in promised timeframe. Clothes great, as described on website.
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Posted 7 years ago
Beautiful light shade it looks stunning really quick delivery would order from again
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Posted 7 years ago
Fast service,,free delivery and returns
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Posted 7 years ago
I have used Debenhams for a long time and have found the clothes are good quality. I recently purchased some kids clothes in the sale I did this on line. I’ve had them sent to my nearest Debenhams, with in a day I had a text telling me my items were ready for collection. Very good service couldn’t get any better than Debenhams.
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Posted 7 years ago
Lovely selection of premium children’s clothing and good prices in the sale.
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Posted 7 years ago
Kept informed of status of items and they were delivered on time.
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Posted 7 years ago
Debenhams is rated 2.8 based on 1,529 reviews