“
This is beyond frustrating, the most appalling customer service I have ever encountered.
”
- Anonymous
“
I wish I could give 0 zero stars. They sent the wrong item and chasing a refund has been a nightmare. Atrocious customer service and they are scamming customers by not issuing FULL refunds for faulty items.
”
- ""
“
A company’s customer service is most important when something goes wrong, and unfortunately my experience has shown that Debenhams does not take responsibility or look after its customers.
”
- Shahrzad J Kermani
