Debenhams Reviews

2.7 Rating 1,616 Reviews

43 %

of reviewers recommend Debenhams

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Delivery

How does Debenhams deliver? How long does Debenhams take to deliver? Does Debenhams deliver on time? How is accuracy and good condition of items delivered by Debenhams?

Returns

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Customer Service

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Phone:

08445 616 161

How do I contact Debenhams?

10 Helpful Report

(3 weeks ago)

You can contact Debenhams by Telephone, Email and Live Chat.

10 Helpful Report

(3 weeks ago)

50.70%

Industry Average

“ Absolutely disgusting customer service. I cannot believe the lack of communication. One minute apologising the next ignoring me. 20 days and half a refund!!! Do not shop here its terrible 😞 ”

- Anonymous

“ Its been over a month and i haven’t received my full refund back why, i have message chatt with your social media chat automated service and the can’t resolve my problem. How do we contact directly to you. Such bloody nonsense service has Debenhams has become. Never doing shopping with you ever. Refund my money back immediately £148:50. ”

- I want my refund back immediately!

“ Horrible experience! Terrible customer service! They are not responding to emails or on their what’s up! Or responding only till they find out the problem and then ignore it! I have been trying to contact them for a month now! Avoid! ”

- Hristina Hristova

Debenhams Reviews

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Customer Service - Average