“
If I had read these reviews I woud never have ordered from Debenhams.
- Utterly useless customer service on Messenger only
- produce arrived too late for my Partner's birthday, having spent extra for fast delivery
- apparently refund will take will take 19 days to process - what?!!!
- I'm contacting my credit card company after 19 days if nothing comes through, which appears to be a common issue.
”
- Scotter
“
Trying to return it was a nightmare, as I had to deal with extremely poor customer service through live chat, the only available option.
”
- Anonymous
“
Want to return item bought but no return note in parcel, I requested QR code or label but was told DBZ and not Debenhams ?, I ordered through Debenhams?, sent a link that did not work, I have sent several emails and still no label or QR code, offered a discount just to keep it??, I want a refund, still waiting. Terrible customer service
”
- Anonymous
