“
I am trying to return an item, yet both the returns portal and the web chat BOT fail to recognise a perfectly valid order number.
”
- Kerry
“
Bought an item on line. It didn't fit so I returned it using EVRI (as per returns label included). Over two weeks later no sign of any refund so I had to chase it up. Then realise I have been charged to return the item (this charge in addition to paying the return postage). Can't recommend buying online from Debenhams unfortunately.
”
- Philippa Hughes
“
Id say be quicker to go through your credit card company or PayPal if used that method though PayPal if in your favour only refund delivery n item costs its up to you to pay for returns then.
”
- Tabbs
