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Debenhams Reviews

2.8 Rating 1,572 Reviews
44 %
of reviewers recommend Debenhams
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How is Debenhams returns process?
(3 days ago)
Greater than 93% of reviewers feedback is Debenhams returns process could be better.
(3 days ago)
F

Returns - Difficult

12.50%
Industry Average
My advice to people buying from this company is make sure the items you are purchasing are exactly what you want as delivery is good but returns are disgraceful.
- R Wakefield
From my bad experience, I would strongly warn others to avoid this company until they fix their returns process.
- Stanley
So one order goes to multiple locations, meaning multiple returns to create, and multiple drop offs depending on each retailer’s policies.
- Anonymous