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Debenhams Reviews

2.6 Rating 1,736 Reviews
40 %
of reviewers recommend Debenhams
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How is Debenhams returns process?
(20 hours ago)
Greater than 92% of reviewers feedback is Debenhams returns process could be better.
(20 hours ago)
F

Returns - Difficult

7.32%
Industry Average
“ Very disappointed with the customer service and returns process. ”
- Anonymous
“ I do not remember seeing this as an alternative in the returns process. ”
- Anonymous
“ WHAT WENT WRONG YOU ASK??? TRYING TO RETURN A DRESS WHICH ARRIVED IN A CRUMPLED DISGUSTING STATE AS THOUGH IT HAD BEEN WORN AND SIZE NOT AS STATED ON LABEL. HAVING TRIED YOUR RETURNS, BELLISH AND WAITING NOW ON JENERIQUE FOR A REFUND. YOU SHOULD BE ASHAMED, WHATON EARTH HAS HAPPENED TO YOU? I’LL NEVER BUY FROM YOU AGAIN ”
- DA