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Debenhams Reviews

2.8 Rating 1,541 Reviews
45 %
of reviewers recommend Debenhams
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How is Debenhams returns process?
(1 week ago)
Greater than 93% of reviewers feedback is Debenhams returns process could be better.
(1 week ago)
F

Returns - Difficult

14.29%
Industry Average
I appreciate that returns payments can take a couple of days for the transaction to take place via the bank but, over 10 days is excessive and i can only presume the Debenhams delay the payments back to customer.
- Paul
The online system tells me to email the 3rd party supplier but they are just not sending me a returns advice note to attach to return the item.
- Sam
Order placed on 04/04/2025 Order Delivered 9th and 10th April Order returned via Royal Mail tracked returns 2 parcels on 22nd April.
- Anonymous