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Debenhams Reviews

2.7 Rating 1,651 Reviews
42 %
of reviewers recommend Debenhams
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Phone:

08445 616 161

How quickly does Debenhams resolve customer queries?
(2 weeks ago)
Greater than 59% of reviewers feedback is Debenhams takes over a week to resolve customer queries.
(2 weeks ago)
D
51.56%
Industry Average
I've experienced some bad service over the past 20 years of buying online but this is the first time I've actually had to take a business to COURT to get a refund.
- Anonymous
Absolutely appalling customer service.
- Kerry
Unreliable delivery service. I waited all day on the agreed date, delivery failed, and customer service did not resolve the issue. Extremely frustrating.
- Saed Adem