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Debenhams Reviews

2.6 Rating 1,712 Reviews
40 %
of reviewers recommend Debenhams
Company Reviews Questions Metrics

Popular Questions:

Delivery

How does Debenhams deliver? How long does Debenhams take to deliver? Does Debenhams deliver on time? How is accuracy and good condition of items delivered by Debenhams?

Returns

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Customer Service

How can I contact Debenhams? How quickly does Debenhams resolve customer queries?
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Phone:

08445 616 161

How quickly does Debenhams resolve customer queries?
Helpful Report
(1 week ago)
Greater than 64% of reviewers feedback is Debenhams takes over a week to resolve customer queries.
Helpful Report
(1 week ago)
C-

Customer Service - Average

56.91%
Industry Average
“ Extremely bad service! This is not the Debenhams of old and will stay clear from now on. ”
- Robert Hickey
“ Please avoid shopping at Debenhams is all I can say! I've never in my life experienced anything like their customer service. ”
- Anonymous
“ I 100% would never shop with Debenhams again because of this experience and totally expect never to see my refund!! Shocking service, steer clear. ”
- Lesley
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