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Debenhams Reviews

2.8 Rating 1,541 Reviews
45 %
of reviewers recommend Debenhams
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Phone:

08445 616 161

How quickly does Debenhams resolve customer queries?
(1 week ago)
Greater than 53% of reviewers feedback is Debenhams takes over a week to resolve customer queries.
(1 week ago)
47.75%
Industry Average
Returned poor quality item same day, proof and confirmation received. 7 weeks on still no refund. Disgusting customer service, no phone number all automated emails, weeks for response. Shocking, go elsewhere unless you don't mind them keeping your money
- Anonymous
Worst customer service ever...trying to get a refund takes many weeks with no reply to emails and an automated machine on whatssapp. Avoid this shop .
- Sunset
Shockingly bad customer service and returns system.
- Anonymous