“
I ordered a camera and paid for fast delivery, 7 days later no parcel I've been contacting them for 3 days, no reply my item has with distributors for 6 days but not on it's way yet,I've asked the postage back as it would have been quicker not pay for express, once again no reply from non existent customer service,
Do yours a favour use amazon eBay anyone but Debenhams
”
- Charles wetter
“
I paid for 2-4 days working days delivery and they didn’t deliver for over 10 days.
I asked for a refund for the delivery fee because I was so frustrated for not getting my items in time when I really needed them and then they said no to the refund. So simple but so stupid.
Delays happen I understand but then not taking accountability is a different issue.
”
- Gergana Andreeva