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Debenhams Reviews

2.8 Rating 1,516 Reviews
46 %
of reviewers recommend Debenhams
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Phone:

08445 616 161

How does Debenhams deliver?
(2 weeks ago)
Debenhams delivers items by Courier.
(2 weeks ago)
E

Delivery - Slow

39.73%
Industry Average
I have been waiting for 16 days for a refund for an item returned to them the day after delivery.
- Jacqui
The delivery was quick that was the only positive thing. One of the garments had a torn sleeve and the others were not a good fit Returned the items. It took nearly 4 weeks to process the refund and I had to chase it I m still to receive the funds back. Won't be buying there any time soon.
- Anonymous
Constant lies about delivery dates. Eventually admitted my item was lost. Another wait for them to ‘confirm this’ before they can issue a refund and no timescales on how long this will take. Basically we have your £350, you’re not getting what you ordered and we’ll pay you back when we feel like it. Never ordering from them again!
- Angry Customer