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Debenhams Reviews

2.7 Rating 1,651 Reviews
42 %
of reviewers recommend Debenhams
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Phone:

08445 616 161

How does Debenhams deliver?
(2 weeks ago)
Debenhams delivers items by Courier.
(2 weeks ago)
E

Delivery - Slow

46.88%
Industry Average
I've had a terrible time trying to correct delivery details - their website said their customer service was open when clearly they weren't, the order took 10 days to send, and their customer service is mainly bot-based.
- LOUISA PENN
The delivery was very slow.
- Anonymous
I purchased bedding end of September 2025 … only used couple of times the bottom sheet when placed on the mattress began to rip along the elastic and then up the sheet… I informed whatever kept getting a reply that was nonsensical (a ruddy bot) sent photo etc … the outcome don’t refund items that basically weren’t damaged upon delivery… fuming if there had been a store open I would have taken it back for a refund… I’ve had sheets years and nothing like this obviously substandard material… never ever order anything from this company again you have been warned.
- Jan