“
ORDERED SOMETHING ON 2ND DECEMBER EXPECTED ARRIVAL DATE 10TH, STILL NOT ARRIVED, NO WAY OF CONTACTING Debenhams NOR YODEL WHO ARE THE WORST DELIVERY COMPANY EVER!! YOU GET SENT AROUND IN CIRCLES WITH THE SITE SAYING IT DOESNT RECOGNISE MY TRACKING NUMBER YET I HAVE HAD A TEXT!! I WILL BE CANCELING THIS ORDER IF NOT ARRIVING TODAY
”
- Anonymous
“
Order DUX047257341, placed on 24/11/25 with a Next Day Delivery service.
”
- Anonymous
“
Absolutely appalling customer service (or should I say non existent?)
Ordered perfume which never got delivered. Ive emailed 6 times and WhatsApped 3. Just an automated response "Hey, we're unusually busy...bla bla bla"
They do not have a contact number (I wonder why?!)
I even paid an extra £5 for protected delivery - absolute joke!
They are not the reputable company they used to be.
Be warned
”
- Sandy
