Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought my bike online from Decathlon, arrived on time and well packaged. Great service!”

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Posted 10 years ago

“ordered on line to collect from store. easy to do with no hasle, staff polite and helpful.”

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Posted 10 years ago

“very good product and service”

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Posted 10 years ago

“Quick response and delivery, really impressed with the service decathlon provide”

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Posted 10 years ago

“Good. but it rather annoying getting review emails thanks”

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Posted 10 years ago

“Brilliant shop with excellent service when ordering online fast delivery”

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Posted 10 years ago

“I brought an Oxelo Town 9 scooter in titanium from Decathlon online, it arrived as expected and has been great fun. Decathlon certainly has a great range of products and I will definitely use again.”

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Posted 10 years ago

“Decathlon customer service care. If you have a problem they make every effort to help. I have purchased 3 bikes and lots of clothing and equipment. All great value and quality. Thank you Decathlon.”

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Posted 10 years ago

“Quick, efficient service, thank you.”

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Posted 10 years ago

“Easy ordering, no problems with delivery, excellent product.”

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Posted 10 years ago

“no problems what so ever,always helpful online or in shop by friendly staff,great to order online delivered or pick up at nearest shop,HIGHLY RECOMMENDED 5*”

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Posted 10 years ago

“excellent product and very fast service. will shop again.”

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Posted 10 years ago

“Good quality and reasonably priced”

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Posted 10 years ago

“Fantastic service will certainly be using Decathlon again”

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Posted 10 years ago

“Excellent customer care, bought a cross trainer which came damaged but new one sent promptly and damaged collected very quickly. Staff very efficient and can't thank them enough.”

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Posted 10 years ago

“Excellent mask as I don't like rubber over my mouth and nose. I could breathe easily and without the fear of water getting in. Definitely recommend this to people who are scared of snorkelling.”

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Posted 10 years ago

“Excellent mask as I don't like rubber over my mouth and nose. I could breathe easily and without the fear of water getting in. Definitely recommend this to people who are scared of snorkelling.”

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Posted 10 years ago

“Good quality product at Good price in the Sale. Prompt delivery. Would use again.”

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Posted 10 years ago

“I am very pleased with my Triban 520fb.”

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Posted 10 years ago

“Great value and good quality products what more could you want!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews