Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely fleece, good quality at a reasonable price and very quick delivery. Thanks.”

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Posted 10 years ago

“Excellent products, delivered in a timely fashion. Fantastic value for money.”

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Posted 10 years ago

“Always a interesting and well stocked store that allow you to see and tryout products before purchase,friendly and helpful staff.”

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Posted 10 years ago

“Very good jacket for cycling, good quality and quick and safe delivery”

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Posted 10 years ago

“Very pleased with all purchases”

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Posted 10 years ago

“Fast, efficient delivery. Excellent quality goods as described.”

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Posted 10 years ago

“Clean, easy website, great dispatch times and really top quality kit. Great retailer!”

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Posted 10 years ago

“I have ordered a pop up rent and self inflating mattress- both are excellent, my friends were impressed. Decathlon delivered all in fantastic speed, I have received confirmation and email communication. I am very happy and returning customer.”

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Posted 10 years ago

“After searching and phoning more than 10 sports clothing supplies including making contact with the gymnastics association Decathlon was the only company able to supply young boys stirrup gymnastic trousers. They were an excellent price and delivery was outstanding. The product was an excellent fit, it has been worn for at least twenty sessions and shows no sign of wear.The operative I spoke to was one of the most helpful I have encountered. I really do hope that this company opens a store in the South West, preferably Bristol. Paul. Bristol.”

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Posted 10 years ago

“Bought the full face snorkel mask, used it in sharm last week and loved it! No fogging, brilliant all round view and so comfortable. Easy breathe, defiantly !”

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Posted 10 years ago

“Tent arrived promptly. Good product”

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Posted 10 years ago

“I just love decathlon, good range of merchandise for all sports, and the prices are spot on too.”

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Posted 10 years ago

“I was able to order online and pick up in-store, great products and prices”

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Posted 10 years ago

“Really good quality sports goods at very reasonable prices.”

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Posted 10 years ago

“Excellent range of products, excellent quality, fantastic prices, fabulously speedy delivery or collection in store - what more could you ask for?”

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Posted 10 years ago

“Great items and great service. Would recommend to everyone!!”

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Posted 10 years ago

“Helpful staff nice choose of sports equipment fair prices”

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Posted 10 years ago

“I ordered 3 items in the sale and have been really pleased with everything.”

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Posted 10 years ago

“The product that I bought is absolutely brilliant. Great description and reviews helped before I did buy. Will definitely use the website again.”

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Posted 10 years ago

“Excellent service with speedy delivery.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews