Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items quick delivery would use again”

Helpful Report

Posted 11 years ago

“Ordered an outdoor table tennis table (Cornilleau 500M). Was kept informed throughout the delivery process and table was delivered well packaged and without any damage. Overall very pleased with the service received and would certainly recommend the 500M as an excellent outdoor table.”

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Posted 11 years ago

“Very good; )”

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Posted 11 years ago

“Decathlon products are always excellent value for money , and the delivery service has been excellent”

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Posted 11 years ago

“I can't recommend these leggings highly enough. Not only are they comfortable and well made but they are also excellent value for money. So much so that I've now got 8 pairs. I have 6 pairs of US size XS in black and grey and during my pregnancy I bought them in a size M/L and wore them with the waistband pushed under my bump from 5 months onwards. I wear them for exercising and for everyday use. They are by far the best leggings that I have ever bought. What's not to love about them.”

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Posted 11 years ago

“Great customer service and low prices products, but great value”

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Posted 11 years ago

“Very quick delivery and good quality product.”

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Posted 11 years ago

“Good quality and excellent service, will use again.”

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Posted 11 years ago

“Very quick service. Nabaiji flip flops are the best I've ever owned - and I'm the wrong side of 60, so that's a lot of flip flops! I've had two pairs for five years, and thought it was probably time to replace them, though they aren't worn out. I would heartily recommend them for comfort and hard-wearingness.”

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Posted 11 years ago

“Very pleased with the service and products. Site is user friendly and easy to navigate. The products are excellent quality and reasonably priced. I would certainly recommend Decathlon and will shop again with them. Many thanks. Terry”

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Posted 11 years ago

“Easy to order, good communication and updates. Slight delay instore picking up, but that was due to shopstaff and not the online experience. Will recommend and use again”

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Posted 11 years ago

“very pleased prompt and in good condition :)”

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Posted 11 years ago

“I bought I Tent online I was a little unsure at first if it would come on time. It was brilliant service and a very happy customer!”

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Posted 11 years ago

“Easy to use click & collect service with friendly stsff”

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Posted 11 years ago

“Product order and arrived before expected date”

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Posted 11 years ago

“Great price, great quality and fast delivery. Couldn't ask for more.”

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Posted 11 years ago

“Brought two pairs of wellington for a Star Wars costume, just as described and great with outfit.”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“To be honest! This sports equipment site is fantastic, I have only purchased cricket boots, bat and pads, but there is a wide range, for all sports. I ordered the cricket boots and pads for my birthday and they arrived within 2 or 3 days. The quality was good, only problem was when I emailed my Son in Australia and asked if he would like to buy them for my birthday? He just replied and said '' The only thing worth getting for you is an umpires coat, it's about time you hung up your boots!'' I might be 61, but I'm still playing this season and scoring runs with my new bat!”

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Posted 11 years ago

“Item as described, very quick dispatch and delivery. Would highly recommend using the decathlon website or if you live nearby take a trip it rivals JJB or sports direct.”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews