Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delevery very quick comes when u want it not late sometimes early the best quality products brought my last 3 swimming costumes and towels for Decathlon ????”

Helpful Report

Posted 10 years ago

“We ordered some goods online namely, walking boots and waterproof jackets which were priced very well and had plenty of images to pore over before we committed to buying. No problems with the delivery, and the items are just as good if not better than many other more expensive branded items of clothing. All in all, we are very happy with Decathlon and would use the online service again.”

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Posted 10 years ago

“Amazing”

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Posted 10 years ago

“Very fast delivery , well packaged. As described, and well priced of course.”

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Posted 10 years ago

“No problems, item arrived quickly and very pleased with it.”

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Posted 10 years ago

“Fantastic service”

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Posted 10 years ago

“bought some shorts exellent quality and delivered in quick time will definatley shop here again”

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Posted 10 years ago

“Great product very pleased and the delivery was super fast very impressed would recommend to anyone.”

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Posted 10 years ago

“Excellent service fast delivery.”

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Posted 10 years ago

“Submitted two separate 'click & collect' orders for Long sleeve UV T shirts and UV hats. Process was easy and I received e mails to advise me when the items were at my nominated store.”

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Posted 10 years ago

“Very easy to pick up my order. No problem with returns either, it was a quick and simple process as I'd printed off my invoice. Friendly staff in store.”

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Posted 10 years ago

“Amazing next day service - excellent product”

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Posted 10 years ago

“Excellent and so fast. Very impressed,will definately recommend.”

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Posted 10 years ago

“Amazing item, better than in the pic! Super fast delivered! :)”

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Posted 10 years ago

“Have ordered items on line to be collected in Southampton store and also shopped in the store . The staff there are excellent! - They were very friendly, polite and helpful. I have recommended the store to several friends..”

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Posted 10 years ago

“Inverness water proofs best money I ever spent!”

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Posted 10 years ago

“Clear photographs, good quality product.”

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Posted 10 years ago

“Great shop , although way more choices on line than in one of the stores . Great price and very good quality. The click and collect service is very useful . The staff in Surrey quays decathlon is always lovely and helpful .”

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Posted 10 years ago

“Great service, and lovely product”

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Posted 10 years ago

“Quality products backed up with great customer service. Had to return an item due to incorrect size & customer service team sorted replacement size very promptly!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews