Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Told loads of my friends how good your products are.And how great value they are.”

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Posted 10 years ago

“Great quality products at reasonable prices coupled with fast efficient service. Most definitely shop here again.”

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Posted 10 years ago

“Perfect and I love it Easy and light”

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Posted 10 years ago

“Great service. And the only place selling the tent I wanted.”

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Posted 10 years ago

“Very quick delivery. Prompt service and easy to use web site. Will definately use again. Really happy with my purchase, it m was of exceptional quality! Thank you!”

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Posted 10 years ago

“Quality for price exceptional, returns made were dealt with efficiently - although missing a bag to put down coat in! All in all very good!”

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Posted 10 years ago

“Great equipment and great prices whatever your sport or activity, friendly knowledgeable staff always on hand to give good advice, great customer service, get a free loyalty card and earn rewards, there is also a useful smartphone app that allows you to manage your account and gives you access to services.”

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Posted 10 years ago

“Easy to order online and collect in Shop.Helpful staff in shops. Great variety of sports at competitive price.”

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Posted 10 years ago

“Good quality,value for money,covers a wide range of different sporting goods,I have been using decathlon for years( in France they have many branches!)and it s great to have one in Croydon!”

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Posted 10 years ago

“My order was delivered promptly. The product was value for money. I am very pleased and will continue to patronise decathlon .”

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Posted 10 years ago

“Good price, speedy service. Easy to erect, but taking down instructions poor. Had to resort to a video on YouTube!”

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Posted 10 years ago

“Fantastic quality, less price than a pair of thinner quality bibs that I got from SD, I would use again and recommend”

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Posted 10 years ago

“Excellent advice and help”

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Posted 10 years ago

“Quick delivery and items just as described.”

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Posted 10 years ago

“The delivery was fast and payment system is one of trustworthy systems.”

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Posted 10 years ago

“Great service. I ordered my product on Saturday pm and it arrived first thing on Monday! Product was exactly as I expected. Thank you.”

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Posted 10 years ago

“All the products I have purchased have been excellent value for money. Quality goods and without doubt the best sports shop around.”

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Posted 10 years ago

“Very good service and extremely pleased with our purchases.”

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Posted 10 years ago

“Staff in Braehead store are excellent”

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Posted 10 years ago

“Excellent product and very quick postage”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews