Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Friendly staff. Prompt order and delivery. First class. Decathlon is a French company and it shows.”

Helpful Report

Posted 11 years ago

“Great selection of well priced sporting products. Fulfillment is exemplary as is customer service. My number one go to for this sector of the market.”

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Posted 11 years ago

“Told loads of my friends how good your products are.And how great value they are.”

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Posted 11 years ago

“Great quality products at reasonable prices coupled with fast efficient service. Most definitely shop here again.”

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Posted 11 years ago

“Perfect and I love it Easy and light”

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Posted 11 years ago

“Great service. And the only place selling the tent I wanted.”

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Posted 11 years ago

“Very quick delivery. Prompt service and easy to use web site. Will definately use again. Really happy with my purchase, it m was of exceptional quality! Thank you!”

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Posted 11 years ago

“Quality for price exceptional, returns made were dealt with efficiently - although missing a bag to put down coat in! All in all very good!”

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Posted 11 years ago

“Great equipment and great prices whatever your sport or activity, friendly knowledgeable staff always on hand to give good advice, great customer service, get a free loyalty card and earn rewards, there is also a useful smartphone app that allows you to manage your account and gives you access to services.”

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Posted 11 years ago

“Easy to order online and collect in Shop.Helpful staff in shops. Great variety of sports at competitive price.”

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Posted 11 years ago

“Good quality,value for money,covers a wide range of different sporting goods,I have been using decathlon for years( in France they have many branches!)and it s great to have one in Croydon!”

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Posted 11 years ago

“My order was delivered promptly. The product was value for money. I am very pleased and will continue to patronise decathlon .”

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Posted 11 years ago

“Good price, speedy service. Easy to erect, but taking down instructions poor. Had to resort to a video on YouTube!”

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Posted 11 years ago

“Fantastic quality, less price than a pair of thinner quality bibs that I got from SD, I would use again and recommend”

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Posted 11 years ago

“Excellent advice and help”

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Posted 11 years ago

“Quick delivery and items just as described.”

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Posted 11 years ago

“The delivery was fast and payment system is one of trustworthy systems.”

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Posted 11 years ago

“Great service. I ordered my product on Saturday pm and it arrived first thing on Monday! Product was exactly as I expected. Thank you.”

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Posted 11 years ago

“All the products I have purchased have been excellent value for money. Quality goods and without doubt the best sports shop around.”

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Posted 11 years ago

“Very good service and extremely pleased with our purchases.”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews