Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought stuff in store and online and have never been disappointed with quality or price of products. Great range available and great value for money.favourite shop!”

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Posted 9 years ago

“I have purchased twice from you for my granddaughter as she does gymnastics I am so pleased with both products. Quality and size are excellent thank you.”

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Posted 9 years ago

“Goods were easy to order and arrived promptly”

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Posted 9 years ago

“Product as described. Quick and free delivery.”

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Posted 9 years ago

“Item, a bike car rack delivered a day early!”

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Posted 9 years ago

“Great prices, great quality. Great service.”

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Posted 9 years ago

“There is a HUGE range of items for so many different sports and activities that everything feels incredibly well catered for. I found everything I needed from one site, which is very rare and something that makes Decathlon really stand out.”

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Posted 9 years ago

“Always very happy with your service....top notch”

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Posted 9 years ago

“Range of sizes of sandals online was great, even had half-sizes! Delivery was really fast.”

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Posted 9 years ago

“Great products and quick delivery.”

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Posted 9 years ago

“very fast delivery very pleasant staff when we picked order up from the unit in Asda at Watford”

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Posted 9 years ago

“Best price quality ratio and selection. Wish Decathlon would come to Canada!”

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Posted 9 years ago

“Well, from the moment I walked into the store I was made to feel very welcome, and the quality of the goods was first class.”

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Posted 9 years ago

“FAB designs and good quality with fast delivery.”

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Posted 9 years ago

“Fast deliver, great product very happy”

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Posted 9 years ago

“I bought this watch for my son's 40th birthday. Decathlon had the best offer and I received it within days. Very pleased with the service and the watch.”

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Posted 9 years ago

“Easy online order, quick delivery. Had to exchange for a different size but all easy. Bought UV tops for holiday to Florida. Tried and tested. All good.”

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Posted 9 years ago

“excellent service ordered Saturday delivered Tuesday”

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Posted 9 years ago

“Ordered product from the sale. Excellent value for money. Ordered to store for collection. Fast & efficient service. Great communication in regards to order and collection.”

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Posted 9 years ago

“Offer wonderful products and even more wonderful customer service!”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews