Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Decathlon website was very user friendly and easy to navigate. I found it easy to compare products and each product's details were clearly displayed and had a consistent scale (the WiFi signal bar thing is genius, by the way!) enabling quick and at a glance comparison. The range of products was large, but not overwhelming due in part to the well designed website”

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Posted 10 years ago

“Ordered 3 camping lanterns on 2nd August 16 for in-store collection. Arrived 4th August. Took one minute to collect at till. Easy.”

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Posted 10 years ago

“Great speedy service and price was great too, lots if fun and laughs to be had with the badminton set, will be back for other games /sports equipment”

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Posted 10 years ago

“Great product and prompt service”

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Posted 10 years ago

“Fast Delivery, Great Quality, amazing prices”

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Posted 10 years ago

“Ideal place to order on line sports equipment”

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Posted 10 years ago

“Fast delivery!”

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Posted 10 years ago

“The item i ordered online was delivered very quickly and was packaged very well”

Decathlon 5 star review on 9th August 2016

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Posted 10 years ago

“Very good service in the Sheffield store. Fixed bikes at great speed.”

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Posted 10 years ago

“Ordered a bicycle for my grandson and was delighted with early delivery and to find the bicycle was already assembled for me. Great job.”

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Posted 10 years ago

“Quick, delivery! 10/10”

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Posted 10 years ago

“Really easy online ordering. Click and collect was straightforward. Changing rooms could be better”

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Posted 10 years ago

“My on-line order was processed very quickly and collection was easy. Everything I ordered was good so very happy with both service and products.”

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Posted 10 years ago

“Excellent prompt delivery and great price”

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Posted 10 years ago

“High quality product at good price. Well packed and prompt delivery.”

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Posted 10 years ago

“A great scooter”

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Posted 10 years ago

“Excellent product reviews on website, making it easy to choose which product was right for me. Also super speedy delivery!!”

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Posted 10 years ago

“Prompt delivery of item which was a gift and was much appreciated.”

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Posted 10 years ago

“Very fast and friendly service.”

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Posted 10 years ago

“Brilliant service from order to receiving goods. very pleased with the quality, price of my goods (2prs Shoes). Recommending site to my work mates.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews