Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery good communications good price”

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Posted 10 years ago

“Great products and great service”

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Posted 10 years ago

“I love the breeches I bought, they were a good price and I received them within 48hrs”

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Posted 10 years ago

“Great service, fab prices and quality products.”

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Posted 10 years ago

“Looking for bicycles at Warrington store, Victor was very helpful, tried a few different bike and decided on a folding bike for its versatility, very pleased with the bike.”

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Posted 10 years ago

“Good products, good prices, prompt delivery”

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Posted 10 years ago

“We always receive great service from the staff at the Gateshead store. Decathlon has an excellent range of products...the problem is getting out without spending more than we had planned!”

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Posted 10 years ago

“good quality, yet fairly cheap price”

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Posted 10 years ago

“Amazing fast delivery! Very easy to use website :-)”

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Posted 10 years ago

“Had a number of problems with ordering including manager from store not calling back ..however final contact with customer service was exceptionally helpful and sorted everything out ..very impressed with way was dealt with”

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Posted 10 years ago

“Great Service, was delivered when promised and great products”

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Posted 10 years ago

“I found just what I was looking for: an innovative beginner's archery kit, and it was much cheaper than I anticipated.”

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Posted 10 years ago

“Good quality, good prices, different brands from other outdoor stores.”

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Posted 10 years ago

“Ordered on a Saturday afternoon and was delivered on Tuesday morning! Excellent service!!”

Decathlon 5 star review on 9th August 2016

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Posted 10 years ago

“We were able to get what we wanted for free delivery and we did not need to wait a long time. Within two days we had it.”

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Posted 10 years ago

“The whole process from ordering to collection was simpleased and the quality of the goods received was excellent A+++”

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Posted 10 years ago

“Good and reliable, reasonably priced”

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Posted 10 years ago

“For sure I'm happy with everything I bought from decathlon. Even when I needed to Change something, it was quick and easy. Thank you !!!”

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Posted 10 years ago

“Incredibly fast delivery. Lovely boots. Thank.you”

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Posted 10 years ago

“Very easy to make purchase and quick delivery”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews