Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service in every respect. Very happy to recommend Decathlon to all my contacts. Good value for money, prompt response and excellent customer service. A company worth supporting.”

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Posted 10 years ago

“Excellant service!! Really quick delivery went the extra mile to get it delivered on time for. Cant fault them will definately be using u again .... ????”

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Posted 10 years ago

“Fast delivery and saved £150 on equipment - very happy.”

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Posted 10 years ago

“Good stuff”

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Posted 10 years ago

“Always quality, always a good price!”

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Posted 10 years ago

“Great products. Very fast delivery”

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Posted 10 years ago

“Great products, great price, great communication.”

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Posted 10 years ago

“Fabulous range of products, innovation on new products every time we go, excellent value for money”

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Posted 10 years ago

“Ordered a new bike carrier and less than 48hours it was delivered”

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Posted 10 years ago

“Superb service, continual contact regarding delivery. Good quality goods.”

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Posted 10 years ago

“The product as as described and on time. Very good quality. Yet even though we returned the item (no longer required) the retun support & process was also very easy & staff were very very helpfull”

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Posted 10 years ago

“I was pleased that I could buy a full hiking outfit including boots and backpack for under £100”

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Posted 10 years ago

“The best online store I've ever come across quick delivery amazing savings thank you”

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Posted 10 years ago

“Helpful with collection. Ordered in my name in Weymouth and let my son collect in Manchester as it was for them.”

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Posted 10 years ago

“When you are the best you have to meet top standards. And you do that by miles. Thank you for being there.”

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Posted 10 years ago

“Easy website, good delivery, excellent product. Thank you.”

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Posted 10 years ago

“Great quality and price”

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Posted 10 years ago

“Ordered,received confirmation picked it up next day lady helpful in store what more can you ask for will shop again thank you”

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Posted 10 years ago

“Good service”

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Posted 10 years ago

“great range, great prices and equal quality to better known brands”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews