Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service & excellent value for money”

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Posted 9 years ago

“Good prices and easy click and collect. The bits were there early. Not tried any of it out yet though!”

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Posted 9 years ago

“Brilliant UV top at such a good price and delivered within 2 days - what more could I ask for?”

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Posted 9 years ago

“I ordered online and received my DHL delivery 2 days earlier than stated and I was also able to collect an order online instore without a problem!”

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Posted 9 years ago

“Thank you for the most wonderful service it as bing great shoping with you”

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Posted 9 years ago

“I always get good service from them.”

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Posted 9 years ago

“First, a great surprise because I thought this type of mask had been outlawed globally years ago until I saw and bought one in Rhodes last autumn. Secondly, glad to find availability on line. Thirdly, very happy with delivery, quality and service.”

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Posted 9 years ago

“Great swimming shorts for women - cute design, comfy, size fits, there's a pocket in the back and very comfortable fastening. Super happy.”

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Posted 9 years ago

“The product was excellent and fits well. Very good customer service”

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Posted 9 years ago

“I have used decathlon a few times,theyre mountaineering equipment is awesome at great prices,purchased a backpack recently but it wasnt for me and returned and was promptly reimbursed,thats the sort of service i want.”

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Posted 9 years ago

“Helpful and friendly staff and very efficient reserve/order/returns”

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Posted 9 years ago

“Good selection of items at reasonable prices”

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Posted 9 years ago

“Excellent products at good prices -BUT the mail order product was in my opinion packaged poorly and I was surprised it was not damaged -packaging needs to be reviewed”

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Posted 9 years ago

“Speedy delivery and good quality”

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Posted 9 years ago

“It was very simple to order and the goods arrived very promptly and were of good quality.”

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Posted 9 years ago

“Prompt delivery, email confirmations are personal and there was free delivery on my item”

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Posted 9 years ago

“Quick service, item was ready to collect instore a day before scheduled.”

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Posted 9 years ago

“Very fast delivery. Great product, just as described.”

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Posted 9 years ago

“Ordered online to pick up in store. Excellent service ready when they said it would be. Excellent communication.”

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Posted 9 years ago

“Five star service and quality. Awesome products at really reasonable prices. Definitely using decathlon again.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews