Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Speedy delivery. Fab Scooter. ????”

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Posted 9 years ago

“Quick delivery. great item at great price. Will shop again.”

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Posted 9 years ago

“Very happy with the board bag, it's good quality and has plenty of space to store not only the SUP, but also the paddle, 2 bouyancy aids and 2 shorties!”

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Posted 9 years ago

“Products are good quality and don't break the bank.”

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Posted 9 years ago

“Parcel was ready to collect the next day”

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Posted 9 years ago

“the products arrived promptly and were exactly as described, I returned one item as it was not big enough and the returns process and credit was very simple”

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Posted 9 years ago

“Yes very happy”

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Posted 9 years ago

“I've bought 2 bikes and some gym equipment over the last six months. I've found everything to be of high quality and fantastic value for money. The staff at the Wednesbury store are all very helpful. Would have no problem in recommending them to anyone.”

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Posted 9 years ago

“prompt service and great staff”

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Posted 9 years ago

“Fantastic quality of product at great prices. Really fast delivery.”

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Posted 9 years ago

“Great service, great price and fast delivery. Thank you”

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Posted 9 years ago

“The gilet I bought was excellent quality and value for money. I actually bought two in thesale as it was so reasonable.”

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Posted 9 years ago

“very quick service”

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Posted 9 years ago

“Excellent service and delivery thank you”

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Posted 9 years ago

“Great website, great products, very competitive prices, great communication regarding delivery.”

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Posted 9 years ago

“I am very satisfied with the service I received from decathlon.”

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Posted 9 years ago

“First time using Decathlon site and was a pleasant one from order to delivery on time. I ordered a couple of shirts and a pair of trainers and glad to say they fit perfect (my only concern when ordering online is if the size will be what it is supposed to be) The quality seems good but have yet to give them a couple of washes to see if shrinkage or misshaping occurs but have high hopes and think they will be fine. I will be using them again in future and recommended from my limited experience.”

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Posted 9 years ago

“Good cheap tents. Quick delivery. Great service.. thank you”

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Posted 9 years ago

“Being a French national I have grown up with Decathlon and so I am now pleased to be able to shop Decathlon online in the UK”

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Posted 9 years ago

“Excellent service. Very fast delivery and liked the convenience and free postage of the inpost locker service.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews