Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted some camouflage T shirts and was delighted when I saw what Decathlon had to offer. They had plenty of different patterns and colours to choose from and they also did Bigboy sizes. At £5 a shirt I thought I would take a chance and order five of them. I wasn't expecting much for that price, but I am so pleased with them. They not only look really nice but the quality of them is superb, they are well made, lovely and soft and they fit brilliantly. When I need to order some more I will definitely coming back to Decathlon for them. Absolutely delighted with them.”

Helpful Report

Posted 9 years ago

“Excellent service with delivery,products are exceptional for the price”

Helpful Report

Posted 9 years ago

“I ordered my bike on line and picked it up at my local store. In 30 mins they fitted it out as I required. A good, hassle free service.”

Helpful Report

Posted 9 years ago

“Easy to use app to order items. Cheapest price on-line. Good customer service on phone”

Helpful Report

Posted 9 years ago

“Bought a wetsuit and sailing smock for my daughter, excellent quality, prompt delivery and everything fits perfectly. father and daughter very happy with Decathalon.”

Helpful Report

Posted 9 years ago

“Efficient service, easy returns policy , a positive shopping experience.”

Helpful Report

Posted 9 years ago

“The ordering was swift and easy, I was kept up to date of my order's progress and it was delivered exactly when Decathlon said it would be. As I have been ill, as yet I have been unable to try out the product, however it looks and feels brilliant.”

Helpful Report

Posted 9 years ago

“Order arrived in store for collection within a couple of days and I am very happy with the walking shoes I ordered”

Helpful Report

Posted 9 years ago

“Easy to order and collect from Store - can't ask for more!”

Helpful Report

Posted 9 years ago

“Quick efficient service with decent courier. Great value and quality products”

Helpful Report

Posted 9 years ago

“Great prices, and free delivery options available.”

Helpful Report

Posted 9 years ago

“Excellent prices and very speedy delivery!”

Helpful Report

Posted 9 years ago

“great prices, delivered quickly. One item didn't fit my daughter and I returned it - I was refunded instantly. Great service.”

Helpful Report

Posted 9 years ago

“Quick delivery, good products.”

Helpful Report

Posted 9 years ago

“Great service, quick returns and refund and process and excellent value.”

Helpful Report

Posted 9 years ago

“The service was great and my orders are exactly what I ordered. And they arrived on time as well. Very pleased overall.”

Helpful Report

Posted 9 years ago

“goods arrived well packed, on time, as described”

Helpful Report

Posted 9 years ago

“I just love Decathlon. Good quality, good desing and best prices”

Helpful Report

Posted 9 years ago

“ordered football boots for grandson they were delivered well before estimated time very pleased with service”

Helpful Report

Posted 9 years ago

“ITEMS WERE DELIVERED FAST AND IN GOOD ORDER.”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews