Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Quality, small price”

Helpful Report

Posted 10 years ago

“For an outdoors family decathlon is a godsend. The kids clothing and equipment in particular are not only very affordable, the quality is excellent for the price point. Well made and in some cases very well designed. A great retailer who have their target market very well served.”

Helpful Report

Posted 10 years ago

“I wanted some camouflage T shirts and was delighted when I saw what Decathlon had to offer. They had plenty of different patterns and colours to choose from and they also did Bigboy sizes. At £5 a shirt I thought I would take a chance and order five of them. I wasn't expecting much for that price, but I am so pleased with them. They not only look really nice but the quality of them is superb, they are well made, lovely and soft and they fit brilliantly. When I need to order some more I will definitely coming back to Decathlon for them. Absolutely delighted with them.”

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Posted 10 years ago

“Excellent service with delivery,products are exceptional for the price”

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Posted 10 years ago

“I ordered my bike on line and picked it up at my local store. In 30 mins they fitted it out as I required. A good, hassle free service.”

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Posted 10 years ago

“Easy to use app to order items. Cheapest price on-line. Good customer service on phone”

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Posted 10 years ago

“Bought a wetsuit and sailing smock for my daughter, excellent quality, prompt delivery and everything fits perfectly. father and daughter very happy with Decathalon.”

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Posted 10 years ago

“Efficient service, easy returns policy , a positive shopping experience.”

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Posted 10 years ago

“The ordering was swift and easy, I was kept up to date of my order's progress and it was delivered exactly when Decathlon said it would be. As I have been ill, as yet I have been unable to try out the product, however it looks and feels brilliant.”

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Posted 10 years ago

“Order arrived in store for collection within a couple of days and I am very happy with the walking shoes I ordered”

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Posted 10 years ago

“Easy to order and collect from Store - can't ask for more!”

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Posted 10 years ago

“Quick efficient service with decent courier. Great value and quality products”

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Posted 10 years ago

“Great prices, and free delivery options available.”

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Posted 10 years ago

“Excellent prices and very speedy delivery!”

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Posted 10 years ago

“great prices, delivered quickly. One item didn't fit my daughter and I returned it - I was refunded instantly. Great service.”

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Posted 10 years ago

“Quick delivery, good products.”

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Posted 10 years ago

“Great service, quick returns and refund and process and excellent value.”

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Posted 10 years ago

“The service was great and my orders are exactly what I ordered. And they arrived on time as well. Very pleased overall.”

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Posted 10 years ago

“goods arrived well packed, on time, as described”

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Posted 10 years ago

“I just love Decathlon. Good quality, good desing and best prices”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews