Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,528 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed by the service”

Helpful Report

Posted 9 years ago

“Great kids cagoules in bright colours. My kids love wearing them. Very waterproof with hoods big enough to actually cover the forehead too!”

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Posted 9 years ago

“Quick and efficient service, happy with the speed of delivery and the quality of the goods :)”

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Posted 9 years ago

“Decathlon has a fantastic range of products, the stores are great and I now also use the website too to order”

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Posted 9 years ago

“delivery was on time and clothes look great quality”

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Posted 9 years ago

“I HAVE HAD THESE TRAINERS BEFORE AND THEY ARE LOVELY AND LIGHT”

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Posted 9 years ago

“Goods delivered on time”

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Posted 9 years ago

“Good value for money nice choice”

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Posted 9 years ago

“This is my 5th or 6th order for the same model of trainers - very nice, thanks!”

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Posted 9 years ago

“Good quality outdoor clothing and equipment at affordable prices.”

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Posted 9 years ago

“The quality and value of your Kalenji running range very much holds its own against much pricier, established brands. In particular, Kalenji Ekiden Shorts and Kalenji Men's Trail Running Short-Sleeved T-Shirt are hard to beat in terms of comfort, quality and value. Kalenji products consistently meet and exceed my requirements.”

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Posted 9 years ago

“Very good products and fast delivery”

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Posted 9 years ago

“The bike is great for the money”

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Posted 9 years ago

“Good value products delivered in time.”

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Posted 9 years ago

“I am very happy good product for good price”

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Posted 9 years ago

“This was the first time I had used Decathlon and our found their service extremely good.”

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Posted 9 years ago

“Quick delivery and quality items at unbelievable prices. Will you again”

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Posted 9 years ago

“Very happy with my purchase and very fast service and delivery so really pleased thank you”

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Posted 9 years ago

“Good Quality, small price”

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Posted 9 years ago

“For an outdoors family decathlon is a godsend. The kids clothing and equipment in particular are not only very affordable, the quality is excellent for the price point. Well made and in some cases very well designed. A great retailer who have their target market very well served.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,528 reviews