Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,528 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality at affordable prices, helpful staff and really thoughtfully designed products. Products designed so you can have a go without expensive outlay.”

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Posted 9 years ago

“Fast delivery very happy ????”

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Posted 9 years ago

“After years of considering myself as a hiking adventure snob. I decided to give them a try as I was looking for a cheap tarp. After visiting the Harlow store and getting an incredibly helpful and friendly reception, I was converted. Now after a couple of hundred pounds later, I have updated some of my kit with low prices and value for money, they have gone from the bottom of my list to the top as the place to go. Well done Guys, see you soon.”

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Posted 9 years ago

“I was a little sceptical as id not heard of compamy before and a review or 2 i read wasnt the best lets say. But...... After years of purchasing bicycles from various retailers ie halfords, toys r us, etc. I finally purchased a bike that was assembled correctly, almost completely (only had to fit pedals and adjust handlebars) and arrived in perfect condition. Can't fault either service or product. Will definitely use again and as I have one very happy son, you have 1 very happy customer. Thank you! ????”

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Posted 9 years ago

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Posted 9 years ago

“Good prices”

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Posted 9 years ago

“Good prices”

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Posted 9 years ago

“Great! Efficient speedy service. Items received well packaged. Items out of stock were advised & updated without delay. Very happy with the service & items ordered.”

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Posted 9 years ago

“Top quality products. Easy return policy. Exellent customer service. Will definatley be buying more ?”

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Posted 9 years ago

“I had been playing tennis for years with Nike fit socks and just tried the Artengo RS800 high. I can only highly recommend them, really nice quality. I tried also the Artengo soft polo blue to play. Long or short sessions, it will absorb nicely the sweat and it has a really nice touch on skin...Go for these 2 items”

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Posted 9 years ago

“I was so impressed! Never used this site before so didn't know what to expect but I am more than impressed! Very easy transaction and absolutely no issues so no need to contact their customer services. Delivery was much sooner than I had imagined as well.”

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Posted 9 years ago

“Best value company everrrrrr”

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Posted 9 years ago

“Amazing item”

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Posted 9 years ago

“Great products at affordable prices. Very helpful staff , the guys at the bike service were knowledgeable and very helpful when we came to collect our new bike in August from the shop in Croydon. They don't time adjusting the bike.”

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Posted 9 years ago

“Excellent service. Product arrived quickly”

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Posted 9 years ago

“Dan in their customer service team was exceptional ! Sourced my sons bike, had it delivered to the local store, seamless. If you want to see how customer service should be delivered talk to Dan. Many thanks Dan !”

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Posted 9 years ago

“product bit pricey but kids love it”

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Posted 9 years ago

“Good hunting gear and very prompt delivery...thank you!”

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Posted 9 years ago

“Feeling disappointed purchased a quencha base seconds pop up shelter as a gift for my daughter. When using for the second time noticed there was some small holes mid height at the side of tent. Given the price I expected the tent to be of better quality.”

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Posted 9 years ago

“I just got a gift card in goslings sports park. Thank you so much ! Will definitely use it and was planing to visit your page as I seen some posters in the gym and it looks fab”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,528 reviews