Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the products are of a high quality”

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Posted 10 years ago

“Great service. Quick delivery. Easy exchange. Good product.”

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Posted 10 years ago

“Easy to order and quick delivery”

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Posted 10 years ago

“Quick service different choice”

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Posted 10 years ago

“Good products and good prices”

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Posted 10 years ago

“With such an excellent range of products for so many sports. It's the first place I think of when need something sport related. I've been shopping at Decathlon for over 10 years always popping in when I visisted France. The only bad thing will be my bank balance having a Decathlon in Stevenage now!”

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Posted 10 years ago

“Delivered on time as promised”

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Posted 10 years ago

“SIMPLE ALL ROUND INCLUDING COLLECTION”

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Posted 10 years ago

“Great value items and prompt delivery and loyalty card scheme.”

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Posted 10 years ago

“Excellent service with fast delivery and quality goods. Very pleased.”

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Posted 10 years ago

“Good quality products, a great selection and very good prices”

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Posted 10 years ago

“Good product at a good price”

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Posted 10 years ago

“Good value, high quality, shoes that don't fall apart. A great bike. Free delivery. Being French”

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Posted 10 years ago

“If sports equipment had a heaven, it would be a giant Decathlon in the skies.”

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Posted 10 years ago

“No problems with deliveries or products, always good value and fit for purpose.”

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Posted 10 years ago

“Outstanding products and service. Thanks to you all. Loving the warmth!”

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Posted 10 years ago

“Just a brilliant company to deal with, and I highly recommend you”

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Posted 10 years ago

“I love Decathlon products, and I am very happy to be your customer. I never had any issues with your service until very recently. A wrong winter hat was sent to me, so I sent it back and asked for an exchange. Again, the same mistake was made - I received a wrong hat, and unfortunately do not have time to send it back, so have to keep it. Quite disappointing, but overall still love Decathlon!”

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Posted 10 years ago

“Really happy easy to order very fast delivery and great customer service when realised my mistake on the delivery address thank you for great service.”

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Posted 10 years ago

“;) .............................”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews