Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products at amazing prices.”

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Posted 9 years ago

“Great value and products”

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Posted 9 years ago

“Goods of excellent quality as always. Only 1 item has let me down and that was a mini rucksack that had had for over 2 years and the zip broke just as I got to the airport for a walking holiday. Wish there was a store near where I live in South Wales - maybe Cardiff as lots of sport activities down here!”

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Posted 9 years ago

“Great quality bikes, delivered on time and only required the minimum assembly.”

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Posted 9 years ago

“Good fit on full face snorkel.exactly as advertised. Fast delivery.kept me informed on item during delivery. Came earlier than expected.”

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Posted 9 years ago

“The vests wash like a ribbon very comfortable lovely fit”

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Posted 9 years ago

“Excellent and efficient service. After buying goods in a French store, I was delighted to find I could also buy online from the UK.”

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Posted 9 years ago

“Delivered my item very quickly”

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Posted 9 years ago

“It's always great service in Decathlon.”

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Posted 9 years ago

“A all good”

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Posted 9 years ago

“Your team were really helpful when I received goods which were the wrong size - they sent me a new pair, then another new pair. All done very quickly and efficiently. Thank you.”

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Posted 9 years ago

“Very good value!”

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Posted 9 years ago

“Great products at a good price.”

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Posted 9 years ago

“I didn't think John Lewis could be beaten or matched in terms of Customer Service, product quality and knowledge! Shopping at Decathlon was such a memorable and enjoyable experience, as a result our first family camping experience was amazing! We honestly have John and Decathlon to thank for this : )”

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Posted 9 years ago

“good products competitive prices easy to use website”

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Posted 9 years ago

“Seamless transactions”

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Posted 9 years ago

“,,,,easy life”

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Posted 9 years ago

“Well packaged items, good quality items, easy to use shopping website”

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Posted 9 years ago

“the products are of a high quality”

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Posted 9 years ago

“Great service. Quick delivery. Easy exchange. Good product.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,533 reviews