Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice reasonable price”

Helpful Report

Posted 9 years ago

“I was able to order what I needed online and collect in store. I had ordered a variety of sizes and types of shortie wetsuit and was able to choose the best fitting in store. The sales assistant was helpful and processed my refund for the unsuitable items.”

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Posted 9 years ago

“Efficient, timely, wide choice”

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Posted 9 years ago

“Great products and quick delivery”

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Posted 9 years ago

“Fast delivery and great quality items ????????”

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Posted 9 years ago

“Great products at great prices. Can't believe I haven't found you until now ! Fast delivery and great customer services.”

Decathlon 5 star review on 22nd September 2016

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Posted 9 years ago

“Staff are helpful,they stock a large range of products,my kids love testing out bikes,rollerblades etc.”

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Posted 9 years ago

“Brilliant service, great value products”

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Posted 9 years ago

“Price and service”

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Posted 9 years ago

“I received exactly what I wanted. I love my new garments.”

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Posted 9 years ago

“Great customer service”

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Posted 9 years ago

“Fantastic badminton net. Can be used for volleyball too. Prompt delivery. Having loads of fun with the item.”

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Posted 9 years ago

“Quick and easy to place orders, great value for quality goods????”

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Posted 9 years ago

“Quick service exceptional value just wish more was available on line as I cannot get to store”

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Posted 9 years ago

“Very prompt service, great prices and quality!”

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Posted 9 years ago

“All the items were high quality and really affordable!”

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Posted 9 years ago

“Great product and fast delivery”

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Posted 9 years ago

“Item dispatched and delivered within time and very happy with the quality and value when it arrived.”

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Posted 9 years ago

“Swim mask delivers on time have not tried it yet”

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Posted 9 years ago

“Good value products. Prompt delivert”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews