Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Before going on holiday I always look to where the nearest Decathlon shop will bebe.”

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Posted 10 years ago

“Website easy to navigate, prices fantastic, order came quickly and packaged well - what more can you ask for?!”

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Posted 10 years ago

“Astonishing quality and value”

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Posted 10 years ago

“Great price for good quality clothes”

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Posted 10 years ago

“quality and efficiently of products”

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Posted 10 years ago

“Good products at fairly lower prices. The only downside is that isn't close to me, but it's worth the trip.”

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Posted 10 years ago

“Easy to order, fast delivery”

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Posted 10 years ago

“Excellent all round service.”

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Posted 10 years ago

“Delivered on time and as expected”

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Posted 10 years ago

“Super value and I managed to buy a single bicycle gear shifter. Single shifters are difficult to buy, this one was in the sale. :-)”

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Posted 10 years ago

“Very quick delivery and 5* service would defo recomend this company”

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Posted 10 years ago

“great range , great people , great prices , great store .”

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Posted 10 years ago

“Prices and fast delivery”

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Posted 10 years ago

“I like the support and the technology used by Decathlon. They have very polite people working in customer support. Even there is a little loss to the company they are happy to serve customer and satisfy them. I like it and will recommend Decathlon for ever. Thank you”

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Posted 10 years ago

“Great quality, extensive stock, really competitive pricing. Oh, and really friendly French staff :-) One gripe; delivery time for online shopping are a little slow. C & Collect can take up to a week to get to your chosen outlet which is slow compared to other online retailers (Amazon, J Lewis etc)”

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Posted 10 years ago

“Great value for money and prompt delivery”

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Posted 10 years ago

“Value for Money fast Speedy Delivery. Awesome”

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Posted 10 years ago

“Service excellent, delivery snappy. Definitely recommend.”

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Posted 10 years ago

“The selection and transaction was very easy and smooth and delivery was incredibly fast.”

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Posted 10 years ago

“Great website, very good quality clothes, accessories and quick delivery. Love this shop. Wish we had one in Aberdeen. Definitely recommend it.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews