Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value. Knowledgeable staff. Huge range of sporting products.Highly recommend.”

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Posted 9 years ago

“Products are high quality and reasonably priced. The range of products on offer is excellent.”

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Posted 9 years ago

“Excellent range of products with 1st class service, online system works really well.”

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Posted 9 years ago

“Good quality product which arrived quickly.”

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Posted 9 years ago

“Can't fault any aspect of this company. I had a complication with my order but nothing was too much trouble for them and my order was treated with 24hr service to ensure i had it before my holiday.”

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Posted 9 years ago

“all the products are in a very good made. I will love to have a decathlon store in my country, which is ISRAEL. whey there is no store in my country? please see and update when do you think you will have a store in ISRAEL? Thank you for all your products.”

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Posted 9 years ago

“item was good quality and value for money. swiftly delivery. i am very happy with the overall service”

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Posted 9 years ago

“Have purchased a tent, climbing rope, head torch, climbing gear and clothing from Decathlon. Have purchased in Edinburgh shop and online. Overall price/performance has for me exceeded any other outlet consistently over past two years. Look forward to visiting the shop whenever I am in Edinburgh.”

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Posted 9 years ago

“Bought the same shoes 4 times now, fantastic racing shoes”

Decathlon 5 star review on 24th September 2016

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Posted 9 years ago

“Ease of ordering and easy to track parcel”

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Posted 9 years ago

“Good offers and variety of merchandise, reasonable postage costs, reliable brand.”

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Posted 9 years ago

“I was glad that a new store opened closer to me in Stevenage. I've purchased from stores in France and ben very satisfied. No I can get the same satisfaction on my doorstep. They have an excellent range of products at affordable prices.”

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Posted 9 years ago

“Great value and massive choice of products”

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Posted 9 years ago

“Great range online and in store and very competitively priced.”

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Posted 9 years ago

“I always feel Decathlon offer great value and make shopping easy. Staff are generally v helpful.”

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Posted 9 years ago

“Easy ordering and good communication regarding collection”

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Posted 9 years ago

“Excellent service and product”

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Posted 9 years ago

“A great variety of sports are covered, in many ways, with great value products and some fascinating innovation.”

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Posted 9 years ago

“Before going on holiday I always look to where the nearest Decathlon shop will bebe.”

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Posted 9 years ago

“Website easy to navigate, prices fantastic, order came quickly and packaged well - what more can you ask for?!”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews