Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Immediate, competent and affordable service for my bicycle. Great products at great prices.”

Helpful Report

Posted 9 years ago

“Very quick delivery every single time. Amazing quality of sports items, always cheaper than any other sports shops.”

Helpful Report

Posted 9 years ago

“They've been nothing but great in my eyes..... i had to exchange a running top I'd bought for my little brother very recently,...and it was sorted, exchanged for a larger size and delivered within the week!....Marvellous!!! Thank You for making the exchange a pleasurable experience,....unlike SOME blumin' sites/businesses i could mention..”

Helpful Report

Posted 9 years ago

“The range on line is awesome, worth the wait for specials. Collection at store is brilliant. New tills at southampton are 100% better.. Hope nothing changes after stupid Brexit!!”

Helpful Report

Posted 9 years ago

“Great and speedy service”

Helpful Report

Posted 9 years ago

“Great service Great products.I always buy our equestrian good from Decathalon as price wise they cant be beat”

Helpful Report

Posted 9 years ago

“Nice products at very affordable prices”

Helpful Report

Posted 9 years ago

“Great selection of adult and ladies running wear at very reasonable prices!”

Helpful Report

Posted 9 years ago

“Everything is so easy and delivery quick - cheap aswell”

Helpful Report

Posted 9 years ago

“The pole was very good and easy fitted”

Helpful Report

Posted 9 years ago

“Communication was very good, the goods ordered were delivered promptly, and I was kept up to date at all stages of the purchase and delivery process. The goods themselves were exactly as described in the store.”

Helpful Report

Posted 9 years ago

“Good quality/price value”

Helpful Report

Posted 9 years ago

“Great prices and great products!”

Helpful Report

Posted 9 years ago

“Website easy to use. Plenty of choice, great service every time I'm in store”

Helpful Report

Posted 9 years ago

“I wanted a punch bag stand and after looking around online I found one at Decathlon which was great value for money. Delivery was quick and the product is sturdy and well made. V happy.”

Helpful Report

Posted 9 years ago

“good service”

Helpful Report

Posted 9 years ago

“They send the parcel the next day. They have everything I need.”

Helpful Report

Posted 9 years ago

“Good products”

Helpful Report

Posted 9 years ago

“I love Decathlon. Fantastic products and sensible prices. Good online purchasing process and returns/refunds.”

Helpful Report

Posted 9 years ago

“An excellent range of products for many sports, well made at a realistic price to be able to pursue one's chosen sport.”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews