Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They've been nothing but great in my eyes..... i had to exchange a running top I'd bought for my little brother very recently,...and it was sorted, exchanged for a larger size and delivered within the week!....Marvellous!!! Thank You for making the exchange a pleasurable experience,....unlike SOME blumin' sites/businesses i could mention..”

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Posted 9 years ago

“The range on line is awesome, worth the wait for specials. Collection at store is brilliant. New tills at southampton are 100% better.. Hope nothing changes after stupid Brexit!!”

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Posted 9 years ago

“Great and speedy service”

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Posted 9 years ago

“Great service Great products.I always buy our equestrian good from Decathalon as price wise they cant be beat”

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Posted 9 years ago

“Nice products at very affordable prices”

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Posted 9 years ago

“Great selection of adult and ladies running wear at very reasonable prices!”

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Posted 9 years ago

“Everything is so easy and delivery quick - cheap aswell”

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Posted 9 years ago

“The pole was very good and easy fitted”

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Posted 9 years ago

“Communication was very good, the goods ordered were delivered promptly, and I was kept up to date at all stages of the purchase and delivery process. The goods themselves were exactly as described in the store.”

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Posted 9 years ago

“Good quality/price value”

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Posted 9 years ago

“Great prices and great products!”

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Posted 9 years ago

“Website easy to use. Plenty of choice, great service every time I'm in store”

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Posted 9 years ago

“I wanted a punch bag stand and after looking around online I found one at Decathlon which was great value for money. Delivery was quick and the product is sturdy and well made. V happy.”

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Posted 9 years ago

“good service”

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Posted 9 years ago

“They send the parcel the next day. They have everything I need.”

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Posted 9 years ago

“Good products”

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Posted 9 years ago

“I love Decathlon. Fantastic products and sensible prices. Good online purchasing process and returns/refunds.”

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Posted 9 years ago

“An excellent range of products for many sports, well made at a realistic price to be able to pursue one's chosen sport.”

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Posted 9 years ago

“Excellent value”

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Posted 9 years ago

“Quick, easy to return when wrong size. Love my clothes from you.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews