Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered online and purchased items instore. Delivery was quick. All items purchased were great quality and very reasonably priced.”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

“Really quick delivery, excellent value for money and the goods I bought look fantastic - yet to use the tarp but the sleeping mat is very comfortable for the thickness I chose and my new coat and jacket are comfortable and warm - plush random strangers have given appreciative comments!”

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Posted 9 years ago

“Fantastic prices, brilliant quality, great choice, super fast delivery, and great customer service. What more could you want in a store? PS, Please open a store in Leeds!!!”

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Posted 9 years ago

“I purchased a fishing box/ bag for my son's birthday and i has more than met my expectations. I will be purchasing one for myself soon. the quality of the product is very good. it was delivery quickly and arrived in excellent condition. i am very pleased with the service and products i have bought so far. i'm looking forward to seeingwhat else decathalon have to offer.”

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Posted 9 years ago

“Great sports clothes at great prices and quick delivery.”

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Posted 9 years ago

“Excellent quality. Ordered online, was at store very quick. Customer services very good in helping to get exchanged items delivered quickly to store. Thank you”

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Posted 9 years ago

“Swift and professional response”

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Posted 9 years ago

“Ordering on-line was very easy and goods received on the day advised”

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Posted 9 years ago

“Every single item was perfect.”

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Posted 9 years ago

“Very nice , pleased with jacket”

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Posted 9 years ago

“Needed to return and exchange an item this was dealt with quickly and efficiently impressed with service”

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Posted 9 years ago

“VERY FAST SERVICE AND VERY GOOD PRICES”

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Posted 9 years ago

“First time user of decathlon.great competitive prices.first class service with good communication,will be using again”

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Posted 9 years ago

“All the products I have ordered have been of an excellent quality and dispatched fast. what more can you ask for.”

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Posted 9 years ago

“Great product Amazing service ????????????????????????????????????????????????????????”

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Posted 9 years ago

“The products are of such good quality and so cheap. My delivery arrived in under 2 days. Really happy”

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Posted 9 years ago

“Great prices great quality fast delivery”

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Posted 9 years ago

“Easy to navigate site. Easy to order. Kept informed of progress of order. Easy pick up at outlet.”

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Posted 9 years ago

“Attentive and knowledgeable staff selling great variety of sports equipment”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews