Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When it went wrong, you fixed the problem.”

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Posted 9 years ago

“Service was simple and quick”

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Posted 9 years ago

“Excellent quick service”

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Posted 9 years ago

“Order fulfilled correctly, well packaged and arrived very fast.”

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Posted 9 years ago

“Easy purchase and such a straightforward return to swap shoe size!”

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Posted 9 years ago

“Very easy ordering and fast delivery”

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Posted 9 years ago

“VERY EASY TO ORDER ON LINE, EVERYTHING THAT ARRIVED WAS EXACTLY WHAT WE WANTED AND WAS DELIVERED VERY QUICKLY, EXCELLENT SERVICE”

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Posted 9 years ago

“Competitive prices, great quality clothing”

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Posted 9 years ago

“Rapid delivery”

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Posted 9 years ago

“Great Products at the best prices. We have been very pleased with the level of customer service, both online and in the store.”

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Posted 9 years ago

“Assistants in the shop were very helpful”

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Posted 9 years ago

“One stop shop for all your sports / outdoor / travel needs at a very affordable prices and bear quality. Very friendly staff (at botley road, Oxford unit). Totally 100% satisfaction.”

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Posted 9 years ago

“Good quality, good value products promptly delivered”

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Posted 9 years ago

“Good Service, good quality, excellent prices”

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Posted 9 years ago

“Great products and fast delivery”

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Posted 9 years ago

“Lots of choices on products and good prices. Website includes good and clear information on each product”

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Posted 9 years ago

“Quick delivery & easy to order”

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Posted 9 years ago

“Excellent product range and pricing. Delivered quickly with no issues.”

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Posted 9 years ago

“Immediate, competent and affordable service for my bicycle. Great products at great prices.”

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Posted 9 years ago

“Very quick delivery every single time. Amazing quality of sports items, always cheaper than any other sports shops.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews