Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products and good service.”

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Posted 9 years ago

“You emailed me as soon as a product became available.”

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Posted 9 years ago

“Wonderfully polite and friendly member of staff that served me at the eastlands store. I got everything I needed at the right price”

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Posted 9 years ago

“All items delivered quickly and of great quality. The sizing can come up a little on the small side so I needed to exchange a couple of items. This was processed very quickly and with no problems at all.”

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Posted 9 years ago

“My backpack is perfect!!!”

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Posted 9 years ago

“Decathlon stocks all the products from my preferred brand so is my go to stop for quechua.”

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Posted 9 years ago

“First class service”

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Posted 9 years ago

“The ease of using the site was great and my order was dispatched and delivered in a timely manner which is always a plus The quality of the item is what i have come to expect from this company and they have not disappointed”

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Posted 9 years ago

“Excellent layers. Very comfortable on the kids. Good communication and delivery service”

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Posted 9 years ago

“Decathlon offers a great choice from a huge range of sports & activities. Items are usually good quality and usually good value for money. The staff I have dealt with over the years have been knowledgeable in their departments and very friendly and mostly efficient.”

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Posted 9 years ago

“Cheap, friendly. Great quality. Much better than competitors.”

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Posted 9 years ago

“great value for money. quick delivery”

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Posted 9 years ago

“Really good quality helmet (btwin), with a snug fit. Decathlon waterproof jacket is light weight and has a really good fit, can't tell you how much waterproof it is as I haven't been in the rain yet.”

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Posted 9 years ago

“Speedy delivery of products”

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Posted 9 years ago

“Decathlon has never let me down, orders arrive on time, the quality of the goods are exceptional, I pass on the Decathlon web site to more and more people, well done.”

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Posted 9 years ago

“Excellent service, pop up tent brilliant, good quality at a very reasonable price. Would definitely recommend.”

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Posted 9 years ago

“I ordered a bag one day and had it the next. That's really quick delivery and it was just basic delivery price.”

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Posted 9 years ago

“Good choice, good value and easy to order.”

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Posted 9 years ago

“I recently ordered online and purchased items instore. Delivery was quick. All items purchased were great quality and very reasonably priced.”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews