Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product Excellent price Excellent service Thanks”

Helpful Report

Posted 9 years ago

“Just purchased a few.bits for my horse. The rug is great..very good quality and good fit. Other items same..very good quality”

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Posted 9 years ago

“Always very helpful on the phone - easy return, even with postage refunded.”

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Posted 9 years ago

“Excellent value and quality. Click & collect works really well and staff are knowledgeable and friendly. Only feels like a budget shop at the checkout!”

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Posted 9 years ago

“Decathlon covers a vast range of sports and outdoor activities, and over the years I have probably purchased items from most categories. I have found their own brand goods to be well made, durable and very competitively priced.”

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Posted 9 years ago

“Very fast delivery of quality products. Also very helpful over the phone and very knowledgeable staff. Will definitely be shopping there again.”

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Posted 9 years ago

“Great prices, quick shipping, easy to use online support”

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Posted 9 years ago

“Absolutely great price on an expensive price of kit. Hassle free online and free delivery! And I get points towards a voucher!! Completely satisfied with service. Faultless.”

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Posted 9 years ago

“Great products and great prices”

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Posted 9 years ago

“The item was exactly as described delivered as promised and is of good quality-no complaints”

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Posted 9 years ago

“Very fast - great quality - amazing prices. Super for growing boys!”

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Posted 9 years ago

“speed of service excellent”

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Posted 9 years ago

“I only bought a small item but the quality and price were the best on the market. Delivery was super fast too! Would definitely go to decathlon first for my next purchase”

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Posted 9 years ago

“Easy to order online and pick up in store.”

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Posted 9 years ago

“Good quality merchandise, very effective prices and rapid reliable deliveries. Excellent value for money! Mr J Saunders.”

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Posted 9 years ago

“Excellent delivery on time and very quick no messing about thanks a lot”

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Posted 9 years ago

“Very quick delivery and an excellent wet suit sent.”

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Posted 9 years ago

“efficient service when I ordered online. arrived when it said it would.”

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Posted 9 years ago

“Order arrived next day. good quality at a great price.”

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Posted 9 years ago

“Great range, amazing prices and the quality never lets us down. Super fast delivery as well. Can't wait until your store opens in Cambridge!”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews