Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an online order to be delivered to store, order placed on Friday late evening and got an email to inform me my order was in store Sunday lunch-time. Excellent service.”

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Posted 9 years ago

“Great value for money”

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Posted 9 years ago

“Excellent product Excellent price Excellent service Thanks”

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Posted 9 years ago

“Just purchased a few.bits for my horse. The rug is great..very good quality and good fit. Other items same..very good quality”

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Posted 9 years ago

“Always very helpful on the phone - easy return, even with postage refunded.”

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Posted 9 years ago

“Excellent value and quality. Click & collect works really well and staff are knowledgeable and friendly. Only feels like a budget shop at the checkout!”

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Posted 9 years ago

“Decathlon covers a vast range of sports and outdoor activities, and over the years I have probably purchased items from most categories. I have found their own brand goods to be well made, durable and very competitively priced.”

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Posted 9 years ago

“Very fast delivery of quality products. Also very helpful over the phone and very knowledgeable staff. Will definitely be shopping there again.”

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Posted 9 years ago

“Great prices, quick shipping, easy to use online support”

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Posted 9 years ago

“Absolutely great price on an expensive price of kit. Hassle free online and free delivery! And I get points towards a voucher!! Completely satisfied with service. Faultless.”

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Posted 9 years ago

“Great products and great prices”

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Posted 9 years ago

“The item was exactly as described delivered as promised and is of good quality-no complaints”

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Posted 9 years ago

“Very fast - great quality - amazing prices. Super for growing boys!”

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Posted 9 years ago

“speed of service excellent”

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Posted 9 years ago

“I only bought a small item but the quality and price were the best on the market. Delivery was super fast too! Would definitely go to decathlon first for my next purchase”

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Posted 9 years ago

“Easy to order online and pick up in store.”

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Posted 9 years ago

“Good quality merchandise, very effective prices and rapid reliable deliveries. Excellent value for money! Mr J Saunders.”

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Posted 9 years ago

“Excellent delivery on time and very quick no messing about thanks a lot”

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Posted 9 years ago

“Very quick delivery and an excellent wet suit sent.”

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Posted 9 years ago

“efficient service when I ordered online. arrived when it said it would.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews