Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first port of call for outdoor gear, I love every single item I've bought from Decathlon. Everything is as good as or better than the big outdoor brands, and always at a fraction of the cost. Literally the only problem I have with the place is that I always come away having bought twice as much stuff as intended to!”

Helpful Report

Posted 9 years ago

“I found everything I needed for cycling! Great service thanks!”

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Posted 9 years ago

“Easy to navigate website. Great value and quality products for many sports, but especially mountain sports.”

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Posted 9 years ago

“Very good. Delivery was quick and efficient and product is excellent.”

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Posted 9 years ago

“I really liked the range of products available for dancers and the ease by which I can order and collect in store. Anything that doesn't fit after a quick flit into the changing room and you can return it there and then and be refunded. Excellent service and pleasant engaged staff in the Belfast store. Thank you!”

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Posted 9 years ago

“Good website ad good communication, quick delivery.”

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Posted 9 years ago

“Excellent quality sports wear at a good price, and in sizes that actually fit me.”

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Posted 9 years ago

“No quibble on returned goods due to wrong size & colour”

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Posted 9 years ago

“Lovely leotard at a great price and quality!”

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Posted 9 years ago

“Decent items at an affordable price and fantastic service. Quick dispatch. Exactly what I was looking for!”

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Posted 9 years ago

“Polite staff, efficient click & collect service, great value in the sale!!”

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Posted 9 years ago

“Great products at great prices - particularly good for kids kit.”

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Posted 9 years ago

“Good quality products no fuss service”

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Posted 9 years ago

“The range of goods is great and the price is fantastic.”

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Posted 9 years ago

“Good range of products to choose and at reasonable price.”

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Posted 9 years ago

“Good service, pleasant staff”

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Posted 9 years ago

“Excellent value. Quick delivery. Website however was not as strong.”

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Posted 9 years ago

“great products at great prices with fast delivery”

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Posted 9 years ago

“Excellent products, excellent and helpful staff and terrific delivery schedule”

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Posted 9 years ago

“Easy purchase process, fast delivery, really good product for a reasonable price”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews