Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price, delivery, item”

Helpful Report

Posted 9 years ago

“great service...”

Helpful Report

Posted 9 years ago

“Excellent stable rugs and excellent service. Thank you”

Helpful Report

Posted 9 years ago

“Good quality, good fit and speedy delivery.”

Helpful Report

Posted 9 years ago

“Perfect order and delivery”

Helpful Report

Posted 9 years ago

“delivery was fast. very good service”

Helpful Report

Posted 9 years ago

“The help and support cannot be better. Really happy with the outstanding service!”

Helpful Report

Posted 9 years ago

“Excellent choice of outdoor products from occasional use to more technical products. Excellent after sale service for my garmin watch. Very quick replacement. Thank you so much!”

Helpful Report

Posted 9 years ago

“Great stuff, good prices and very good service swapping something that didn't fit me I couldn't get the inPost collection service to work on line, and when I rang cust services they couldn't help either, but once I ticket home delivery, it all worked perfectly”

Helpful Report

Posted 9 years ago

“Quick delivery, easy to collect from store + good price.”

Helpful Report

Posted 9 years ago

“Very prompt service and more than happy with goods received, cheaper than many other sites too.”

Helpful Report

Posted 9 years ago

“You provide good quality products at the sort of prices they should be.The service is helpful and knowledgeable too.”

Helpful Report

Posted 9 years ago

“Brilliant shop, quick dispach”

Helpful Report

Posted 9 years ago

“Fast service”

Helpful Report

Posted 9 years ago

“The items I ordered arrived quickly and are good quality”

Helpful Report

Posted 9 years ago

“Nice item good quality for money many thanks”

Helpful Report

Posted 9 years ago

“Helpful staff and reasonably priced products”

Helpful Report

Posted 9 years ago

“Items alway's well priced good value,deliveries well packaged and prompt delivery!”

Helpful Report

Posted 9 years ago

“My first port of call for outdoor gear, I love every single item I've bought from Decathlon. Everything is as good as or better than the big outdoor brands, and always at a fraction of the cost. Literally the only problem I have with the place is that I always come away having bought twice as much stuff as intended to!”

Helpful Report

Posted 9 years ago

“I found everything I needed for cycling! Great service thanks!”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews