Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,525 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of Propulse walking shoes, they came very quickly and they're fabulous. They are so light I thought you'd forgotten to put them in the parcel and they've made my power walks so much better. At £15.99 all in they are brilliant value as well. Very happy.”

Helpful Report

Posted 8 years ago

“I have started jogging at 72 years of age after 10 years layoff from running competitively. Therefore I do not require expensive running shoes or equipment. The shoes and running clothing I have purchased have been at extremely competitive prices and have proved to be up to the job. The shoes are very comfortable. The shorts and Tee shirts are light weight and wick away moisture very well and when washed and quick to dry.”

Helpful Report

Posted 8 years ago

“I am very happy with the item i bought, the delivery was fast and the price the best on the market. Thank you”

Helpful Report

Posted 8 years ago

“Fast delivery of new bike. Delivered in good condition and very little self assembly required.”

Helpful Report

Posted 8 years ago

“Value for money”

Helpful Report

Posted 8 years ago

“Quick service and emails kept me informed of tracking for delivery”

Helpful Report

Posted 8 years ago

“Great value for money. Good quality gear.”

Helpful Report

Posted 8 years ago

“Very god with understanding returns and helpful”

Helpful Report

Posted 8 years ago

“Low prices for high quality goods.”

Helpful Report

Posted 8 years ago

“I've been really happy with Decathlon's service online. The delivery is super-quick, even to the Isle of Man (under 48 hours) and FREE! The range of products is massive and comprehensive. I've bought fitness and hiking clothing as well as a wetsuit for my wife. All of which have been of top quality. Highly recommended. I will certainly be returning. Thank you!”

Helpful Report

Posted 8 years ago

“Fast delivery”

Helpful Report

Posted 8 years ago

“I got my items on time and at a fantastic price.”

Helpful Report

Posted 8 years ago

“Great product/price/delivery”

Helpful Report

Posted 8 years ago

“Easy web site, good selection of items, fair pricing, seamfree ordering, quick delivery. All in all a very good company to deal with.”

Helpful Report

Posted 8 years ago

“Good service. Very fast.”

Helpful Report

Posted 8 years ago

“Quality of clothes! Ivery been running in my new jackettle- it's just perfect.”

Helpful Report

Posted 8 years ago

“Good products reasonable prices . Service on line v good too”

Helpful Report

Posted 8 years ago

“Fast delivery Good quality product Good size Same than on picture. --> Great !”

Helpful Report

Posted 8 years ago

“excellent quality nicely priced quick delivery”

Helpful Report

Posted 8 years ago

“Good product good value.”

Helpful Report

Posted 8 years ago

Decathlon is rated 4.4 based on 11,525 reviews