Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality cycling clothing at an affordable price”

Helpful Report

Posted 9 years ago

“Very efficient overall. The only problem was that the basketball stand we received had the top plastic cap damaged. I contacted your staff and they offered to replace the whole thing. I said that wasn't necessary as I thought I could find a replacement locally. Unfortunately I couldn't. Is it not possible to send me a replacement circular plastic capr the top of the main stand pole?”

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Posted 9 years ago

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Posted 9 years ago

“Website very user friendly. Items arrived in a timely manner, all the items were just as described, fitted perfectly, of good value and quality.”

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Posted 9 years ago

“good quality, great choice, good value for money”

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Posted 9 years ago

“Great service,huge choice,l don't need another sports shop anymore”

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Posted 9 years ago

“Super fast delivery, competitive prices”

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Posted 9 years ago

“Good prices on good quality products. Super speedy delivery service.”

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Posted 9 years ago

“Good prices and service”

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Posted 9 years ago

“Good quality products and very good prices. Good customer service.”

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Posted 9 years ago

“Product as described and delivered on time. Great value. Will shop again.”

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Posted 9 years ago

“Present for son.easy order delivered on birthday perfect fit. Excellent thanks”

Decathlon 5 star review on 19th October 2016

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Posted 9 years ago

“Order came in 2 days fabulous service and really pleased with my volley ball knee pads***”

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Posted 9 years ago

“Great selection and fast delivery”

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Posted 9 years ago

“Good quality goods, good prices, very helpful and knowledgeable staff.”

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Posted 9 years ago

“Decathlon: j'adore! Quick delivery, excellent prices, good products, consistent sizing, great choice of articles, even in kids sizes. Will shop again.”

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Posted 9 years ago

“Value for money”

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Posted 9 years ago

“Delivered on time. One item was missing. After a brief call the missing item was sent.”

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Posted 9 years ago

“Service exceptional and bike a winner Thanks”

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Posted 9 years ago

“good quality products and good service”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews