Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient overall. The only problem was that the basketball stand we received had the top plastic cap damaged. I contacted your staff and they offered to replace the whole thing. I said that wasn't necessary as I thought I could find a replacement locally. Unfortunately I couldn't. Is it not possible to send me a replacement circular plastic capr the top of the main stand pole?”

Helpful Report

Posted 9 years ago

“Website very user friendly. Items arrived in a timely manner, all the items were just as described, fitted perfectly, of good value and quality.”

Helpful Report

Posted 9 years ago

“good quality, great choice, good value for money”

Helpful Report

Posted 9 years ago

“Great service,huge choice,l don't need another sports shop anymore”

Helpful Report

Posted 9 years ago

“Super fast delivery, competitive prices”

Helpful Report

Posted 9 years ago

“Good prices on good quality products. Super speedy delivery service.”

Helpful Report

Posted 9 years ago

“Good prices and service”

Helpful Report

Posted 9 years ago

“Good quality products and very good prices. Good customer service.”

Helpful Report

Posted 9 years ago

“Product as described and delivered on time. Great value. Will shop again.”

Helpful Report

Posted 9 years ago

“Present for son.easy order delivered on birthday perfect fit. Excellent thanks”

Decathlon 5 star review on 19th October 2016

Helpful Report

Posted 9 years ago

“Order came in 2 days fabulous service and really pleased with my volley ball knee pads***”

Helpful Report

Posted 9 years ago

“Great selection and fast delivery”

Helpful Report

Posted 9 years ago

“Good quality goods, good prices, very helpful and knowledgeable staff.”

Helpful Report

Posted 9 years ago

“Decathlon: j'adore! Quick delivery, excellent prices, good products, consistent sizing, great choice of articles, even in kids sizes. Will shop again.”

Helpful Report

Posted 9 years ago

“Value for money”

Helpful Report

Posted 9 years ago

“Delivered on time. One item was missing. After a brief call the missing item was sent.”

Helpful Report

Posted 9 years ago

“Service exceptional and bike a winner Thanks”

Helpful Report

Posted 9 years ago

“good quality products and good service”

Helpful Report

Posted 9 years ago

“Good value trousers, delivery in 3 days”

Helpful Report

Posted 9 years ago

“Items ordered online - arrived promptly. They have just about everything we need as a family to partake in all our various sports, and at good price”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews