Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Send the parcel the following day and when i called regarding information they where very helpful.”

Helpful Report

Posted 9 years ago

“Excellent service all round.”

Helpful Report

Posted 9 years ago

“The items were dispatched quickly, and communication was good regarding delivery time.”

Helpful Report

Posted 9 years ago

“Really impressed by the great customer service received.”

Helpful Report

Posted 9 years ago

“Great selection of items and sensible pricing.”

Helpful Report

Posted 9 years ago

“The price you pay for all the sports wear is fantastic, and the quality is amazing. I couldn't believe the choice of sports equipment available too... every sport you could think of! Love this store!”

Helpful Report

Posted 9 years ago

“Good delivery location and convieniant times. Great products low prices”

Helpful Report

Posted 9 years ago

“Quick and easy very efficient service”

Helpful Report

Posted 9 years ago

“Helpful and trouble free return/replacement.”

Helpful Report

Posted 9 years ago

“Easy to use website. Good products good prices and quick delivery. Can't fault it.”

Helpful Report

Posted 9 years ago

“Quality gear for superb low prices. I buy everything from Decathlon.”

Helpful Report

Posted 9 years ago

“Very quick delivery of items”

Helpful Report

Posted 9 years ago

“Easy to order website, very quick delivery & refund when needed to change size.Order ready to collect within 2 days.Highly recommend as quality products.First used in Spain for diving equipment & same high level of service every time”

Helpful Report

Posted 9 years ago

“Fast easy service, quick delivery.”

Helpful Report

Posted 9 years ago

“Order in store on time and collection process very simple”

Helpful Report

Posted 9 years ago

“Product was exactly what I wanted . good quality and arrived on time”

Helpful Report

Posted 9 years ago

“Great products, great prices”

Helpful Report

Posted 9 years ago

“I bought a Thule 921 towbar cycle rack which was cheaper than all competitors, I chose the free delivery option as a couple of days would not make any difference, to my surprise it arrived the next day, brilliant.”

Helpful Report

Posted 9 years ago

“Able to return items ordered online to the shop after 28 day rule. Helpful staff who smile.”

Helpful Report

Posted 9 years ago

“Great service and experience!”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews