Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,522 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No trouble and fast delivery”

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Posted 8 years ago

“Order was delivered fast. Some of the products did not fit well and had to buy larger size. Customer service was very helpful. Will definately order again. Can't wait until Decathlon opens a shoop in Athens this year.”

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Posted 8 years ago

“The boots I purchased were something I have been looking for and having received them Very Fast indeed was over the moon with them,I am an Archer and my passion is Field Archery,these boots are the best thing I have worn in a long time,high leg so the sneaky brambles cannot get under and give you a painful scratch or when going across water they keep that stuff out as they are also waterproof,and if it gets cold they are lined so that your feet don`t feel like ice cubes at the end of the day,easy to wash off and ready to go again,these boots really are made for walking around the Archery Course they were totally first class and whether its mud,brambles,or cold they come out of it with flying colors,I shall be going back to Decathlon for some very nifty clothing to go with them,and Christmas is just around the corner,now,where`s that present list of mine.”

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Posted 8 years ago

“Very good.”

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Posted 8 years ago

“Great products at amazing prices. Everything bought so far is lasting much better than expected at these prices.”

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Posted 8 years ago

“You offer good quality merchandise well I can not complaine.thanks for your great service and see you soon”

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Posted 8 years ago

“Great service item came really quick great sizing and good quality”

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Posted 8 years ago

“Good quality sports equipment and clothes for good prices.”

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Posted 8 years ago

“I've used Decathlon both for mail order and over the counter in their store in Barcelona. As for the service and products in Barcelona I can only say top class from the staff dealing with my queries, buying great goods at such value and the shop's location. As for buying the Easybreath mask the service was great both on the original order and getting the replacement after a fault developed. The only problem I've with Decathlon is that they don't distribute directly to the Republic of Ireland ???????? by mail order and your sales would go through the roof if so. ???????????????????????”

Decathlon 5 star review on 19th October 2016

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Posted 8 years ago

“Value for money”

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Posted 8 years ago

“Polite & friendly service!”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“the ripsurf was £55 allot cheaper than amazon”

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Posted 8 years ago

“Great service very fast delivery”

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Posted 8 years ago

“Easy to use website. Prompt delivery.”

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Posted 8 years ago

“Not only is decathlon stuff cheap, it is full of well thought out design features”

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Posted 8 years ago

“Friendly, excellent staff. Go the extra mile to help. The workshop ordered me a bike part and called when it came in. Then tried to help with some additional bits and pieces.”

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Posted 8 years ago

“item was not in stock but told to click and collect ordering so i did EASY”

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Posted 8 years ago

“I like the quality of the products that I have bought at Decathlon and it's good value for money. I appreciate the fact that I can shop online because the clothes are true to size.”

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Posted 8 years ago

“Level of knowledge the sales assistant had in helping me purchase a new road bike for my husband”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,522 reviews