Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,522 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service combined with value for money”

Helpful Report

Posted 8 years ago

“so quick ..............”

Helpful Report

Posted 8 years ago

“Good value, quick delivery.”

Helpful Report

Posted 8 years ago

“Swift delivery. Gift for 12 year old Grandson. He absolutely loved them and found them very comfortable and easy to use. Many thanks.”

Helpful Report

Posted 8 years ago

“Greta products at fair prices. Quick delivery.”

Helpful Report

Posted 8 years ago

“Absolutely love our trips to Decathlon, Nottingham. Good quality gear at realistic prices. With 5 children, who love the outdoors this shop is a must. Thanks Decathlon.”

Helpful Report

Posted 8 years ago

“items ordered arrived very quickly,and were very good quality”

Helpful Report

Posted 8 years ago

“Fast delivery,quality product,good price.”

Helpful Report

Posted 8 years ago

“I order shoes on line and collected in store. Good friendly store staff.”

Helpful Report

Posted 8 years ago

“Quick, efficient and very good price”

Helpful Report

Posted 8 years ago

“Good prices for good quality clothes on their own Quechua brand. Good communications from purchase to delivery. On time, tracked delivery. Had to return an item and although I had to pay postage myself, the returns system was clear and I was refunded without any problems.”

Helpful Report

Posted 8 years ago

“good products well priced”

Helpful Report

Posted 8 years ago

“Products are of good quality, acceptable price and delivery was on time.”

Helpful Report

Posted 8 years ago

“Decathlon always has happy staff that have great product knowledge.”

Helpful Report

Posted 8 years ago

“Great delivery, items as described on the website”

Helpful Report

Posted 8 years ago

“Brilliant fast service and delivery. Especially like the email alert when items come I into stock, impressive”

Helpful Report

Posted 8 years ago

“Good selection of quality products at very reasonable prices.”

Helpful Report

Posted 8 years ago

“price and the delivery was quick”

Helpful Report

Posted 8 years ago

“Price, quality, online purchuse, avabilit to pick up at store”

Helpful Report

Posted 8 years ago

“Very happy”

Helpful Report

Posted 8 years ago

Decathlon is rated 4.4 based on 11,522 reviews