Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,522 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products at great prices and things you can't find anywhere else”

Helpful Report

Posted 8 years ago

“My family and I lived in France for seven years and then Belgium for five years, and during this time, Decathlon was our local sports store where the whole family exclusively bought sports kit for all our different activities. The children virtually grew up in your store. Then this summer we moved back to the UK and there doesn't seem to be the same abundance of your stores here but luckily I can still buy online. There are items you sell that I can't get anywhere else.”

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Posted 8 years ago

“Excellent online purchase.”

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Posted 8 years ago

“The product was exactly what I hoped for and the delivery was very efficient.”

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Posted 8 years ago

“Great speed of service and the item are super value for money. Thank you”

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Posted 8 years ago

“Great range of products at the right price. Fast delivery.”

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Posted 8 years ago

“Excellent service, great product. My 6 Year old loves this leotard.”

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Posted 8 years ago

“It was very easy to order items. They didn't take long to arrive.”

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Posted 8 years ago

“Easy on-line ordering and delivery options. Excellent returns policy. Quechua hiking clothing and rucksacks well worth trying.”

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Posted 8 years ago

“just found out about decathlon fab value for money will be going back”

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Posted 8 years ago

“Product arrived very quickly and I have to say is bullet proof as fishing boxes go.”

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Posted 8 years ago

“I am a newbie to online shopping, my wife told me to get on with it if I wanted the coat I had chosen, chose to click and collect, it was in store 1 day early. The whole process was so easy.”

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Posted 8 years ago

“Good price fast delivery.”

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Posted 8 years ago

“Decathlon always have my items in stock ordering online is so easy”

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Posted 8 years ago

“Excellent products at excellent prices. Orders always arrive in store on time.”

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Posted 8 years ago

“Easy to order, goods arrived as agreed, good quality footwear at reasonable cost.”

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Posted 8 years ago

“Quality price and product with excellent delivery”

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Posted 8 years ago

“Great choice of products and very good products. I like the detailed product information. Easy to use website, extremely fast delivery”

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Posted 8 years ago

“i get get sports wear and items for myself and my children at an affordable price”

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Posted 8 years ago

“Ordered some rugby balls as gifts for my son's birthday party. Good quality products at very reasonable price. Really pleased Mum and very happy kids! Thanks Decathlon.”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,522 reviews