Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,528 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value -cheaper than any other company. Good communication re my order progress.”

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Posted 9 years ago

“Great product at a great price and got to me in great time”

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Posted 9 years ago

“The place to buy sport stuff. The descriptions and item details help choose the right item for you.”

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Posted 9 years ago

“Really chuffed with the products (roller, windproof running jacket, and running vest) which arrived swiftly, and well packaged. I have never used Decathlon before, but I have since been to a store and am very impressed, particularly with value for money and range of choice.”

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Posted 9 years ago

“Quick delivery, great product.”

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Posted 9 years ago

“Great kids googles, brilliant price, great delivery”

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Posted 9 years ago

“great value for money”

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Posted 9 years ago

“very good service always with decathlon in spain and plus here too”

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Posted 9 years ago

“Quick and free delivery”

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Posted 9 years ago

“I found the process of ordering a range of climbing clothing online & collecting from a local store meant I was able to pick the correct size in the comfort of my home & decide which was most suitable, then returning the remainder to the store for a hassle free experience.”

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Posted 9 years ago

“Quick delivery,competitive pricing,easy website to navigate.”

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Posted 9 years ago

“the range and general quality of whats on offer is consistently good and of a high standard”

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Posted 9 years ago

“Good low prices , nice fast delivery , good communication & great quality items”

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Posted 9 years ago

“Easy to buy and fin all the needs, even sometimes not related to sport (e.g. tech)”

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Posted 9 years ago

“Order to collection was simple and quick.”

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Posted 9 years ago

“Very good items.”

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Posted 9 years ago

“I have bought loads of stuff from here, me and my family shop here for a range of stuff. Have also recommend it to my family and friends.”

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Posted 9 years ago

“Hassle free ordering and fast delivery - what more can you ask for?!”

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Posted 9 years ago

“Dispatched goods within days of placing order and really good quality products when they arrived. The ability to return the goods within a year was fantastic. This meant we could test the product at our own pace.”

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Posted 9 years ago

“Best price/value in London, by far.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,528 reviews