Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being a French national I have grown up with Decathlon and so I am now pleased to be able to shop Decathlon online in the UK”

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Posted 10 years ago

“Excellent service. Very fast delivery and liked the convenience and free postage of the inpost locker service.”

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Posted 10 years ago

“The bike I got is a very good product for the money. My fiance loved it!!”

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Posted 10 years ago

“Good helpful staff”

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Posted 10 years ago

“Great range of products, always a good price and a very helpful customer service.”

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Posted 10 years ago

“Very quick delivery again. Only complaint is size of box was a bit excessive being nearly three times the length of the item.”

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Posted 10 years ago

“Great selection and value for money!”

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Posted 10 years ago

“fast service, great product, good value”

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Posted 10 years ago

“Fast delivery good quality at a great price”

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Posted 10 years ago

“Fast efficient service.”

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Posted 10 years ago

“Excellent prices and quality products with a good delivery time. Will be using decathlon again. ????”

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Posted 10 years ago

“This is my first purchase from Decathlon,wonderful service ,I needed to return one item for a smaller size , The replacement was received within a week .thank you Decathlon.”

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Posted 10 years ago

“Outstanding value, fast free delivery and in stock.”

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Posted 10 years ago

“Very quick posting times”

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Posted 10 years ago

“On line ordering efficient swift and reliable.”

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Posted 10 years ago

“I ordered a tent late one evening it was deliver within 48hrs. Item was exactly as described and was perfect for what I needed.”

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Posted 10 years ago

“I have purchased a number of items for myself as well as for the RDA charity and everything is fantastic, great quality. Will defiantly purchase again.”

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Posted 10 years ago

“Price and quality of life vests brilliant plus quick delivery time. Really happy with the service and will definitely buy again”

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Posted 10 years ago

“Fast delivery, we bought quite a bit of stuff. All good kit. We had to exchange one item at the local shop, we chose the wrong size, all very straight forward. A good service throughout!”

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Posted 10 years ago

“Excellent order and collect service very efficient and everything ready and bagged when collecting from store. A great way to ensure you obtain just what product and size you require. This is the way to shop.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews