Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing trainers, really confortable. Vey good value for money. This is the third pair that I own.”

Helpful Report

Posted 10 years ago

“always very attentive in the shop itself and the staff are knowledgeable about their products and if they feel they can't give you the information on something, they go and find somebody who can. We have always been very satisfied with what we have bought from Decathlon but if for any reaso something needs to be returned, they do it without question and efficiently.”

Helpful Report

Posted 10 years ago

“Excellent value fir money, good quality clothing and a fast, helpful service . I will certainly be shopping here again!!”

Helpful Report

Posted 10 years ago

“The online click and collect is a great service. Also range of Badminton equipment very good.”

Helpful Report

Posted 10 years ago

“Everythings was good”

Helpful Report

Posted 10 years ago

“Great service with excellent products at affordable prices”

Helpful Report

Posted 10 years ago

“Found the walking sandals to be excellent, comfortable, yet feminine”

Helpful Report

Posted 10 years ago

“I think the different products available and the prices are excellent. Delivery is very efficient and usually before the estimated date stated at the point of order. The phone app is also very good”

Helpful Report

Posted 10 years ago

“Delivery arrived on time and the products meet my expectations.”

Helpful Report

Posted 10 years ago

“Great service, fast delivery and excellent product.”

Helpful Report

Posted 10 years ago

“The Frescobol set was dispatched quickly and the kit we received is great quality. The bats have some heft to them and the balls are very good standard rubber. Overall a great value high quality Frescobol set. Very happy customer.”

Helpful Report

Posted 10 years ago

“I love the range of equipment at Decathlon, they have the whole range from cheap and cheerful to specialised expensive kit. I have bought lots of stuff from the store and through the decathlon website over the past year and have been impressed with the quality of the products, particularly the down sleeping bags and triban road bikes. The customer services team have also been more than helpful when I have needed to return an item.”

Helpful Report

Posted 10 years ago

“Very speedy service, even to very west Wales - extremely impressed. Would recommend and use again, thanks.”

Helpful Report

Posted 10 years ago

“Good product and quick delivery”

Helpful Report

Posted 10 years ago

“Really easy to use comparison guides. Order arrived in good time and just as requested. Would recommend to friends”

Helpful Report

Posted 10 years ago

“Excellent range of products for all budgets and really helpful service.”

Helpful Report

Posted 10 years ago

“very efficient service. easy ordering online. speedy delivery. overall very good to deal with,”

Helpful Report

Posted 10 years ago

“Massive selection of great sports equipment at very good prices.”

Helpful Report

Posted 10 years ago

“Great item great service.”

Helpful Report

Posted 10 years ago

“Great value and size selection”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews