Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient order process, easy collection from helpful staff at the store. Good quality product. Your website is terribly slow on a mobile device.”

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Posted 10 years ago

“First stop for all sports and outdoor gear.”

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Posted 10 years ago

“I have been very impressed with my Decathalon purchases. They wash and wear well and are of outstanding value. Sizing gets a little confusing at times, but returns are quick and painless. I wouldn't hesitate to fully recommend them, in fact I do so usually.”

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Posted 10 years ago

“Great products at great prices”

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Posted 10 years ago

“Bought 5 tee shirts for my up & coming holiday, 2 at full price & 3 at about 1/2price, bargain! nice products, nice material. Delivered in 2 days.”

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Posted 10 years ago

“Excellent products. Great range. Poor customer service.”

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Posted 10 years ago

“great products (recommended by a friend) fast and efficient delivery and goods well packaged”

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Posted 10 years ago

“As always, excellent quality product at an unbelievable price. Quick delivery. I bought Trafford sunglasses which are polarised and are extremely comfortable.”

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Posted 10 years ago

“Very helpful staff, put themselves out.”

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Posted 10 years ago

“Great product and great price.”

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Posted 10 years ago

“Gr8 outdoor products and prices, very recommend.”

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Posted 10 years ago

“The product was as described and robust. Customer Service from staff member in Watford store was excellent, and items arrived punctually.”

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Posted 10 years ago

“Delivery could be a bit faster but other than that everythibg was great. I like Decathlons products a lot. Oh and more physical stores accross the uk would also be great”

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Posted 10 years ago

“Decathlon is one of those stores, that after you have been there once, you're hooked. It really is brilliant. Great value sports and camping gear, it's my family's first stop for all sports and outdoor clothing and equipment. From coats to shoes, kayaking to camping, fishing to football, it has it all.”

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Posted 10 years ago

“Excellent, speedy on-line order and delivery - definitely will return!”

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Posted 10 years ago

“The tent is fantastic & it was delivered very quickly. My only complaint is the tent only comes in a nasty green. I would love it in blue or cream. Thank Chris”

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Posted 10 years ago

“easy ordering and convenient delivery”

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Posted 10 years ago

“Friendly, informative and prompt service”

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Posted 10 years ago

“Excellent value for money , the riding shirts are very smart snd wash well and the order and collect service is first class. I can thoroughly recommend Decathlon goods and service.”

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Posted 10 years ago

“Super efficient service. What else can one ask!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews