Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web pages , competitive prices and good delivery. A first class company to deal with and would recommend them .”

Helpful Report

Posted 11 years ago

“Tent was great and since I got it in the sale, an absolute bargain. Delivery was super quick and not too costly. Would definitely use again.”

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Posted 11 years ago

“my grandson was very pleased with the item and the fast service we will be sure to use you in the future many thanks”

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Posted 11 years ago

“Great price - best online - and free delivery. Brilliant”

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Posted 11 years ago

“Exceptional quality items for a great price. Wide range of outdoor activities pieces that I've used in extreme environments and have proven more than worth their money alongside high price brands.”

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Posted 11 years ago

“Ordered on line for collection from local store and all went as smoothly as it could :)”

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Posted 11 years ago

“quick delivery good products”

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Posted 11 years ago

“I love this company! Their product range is incredible and the product information is plenty and laid out very well. The service is excellent and I got both my orders unbelievably fast! It's almost as though Decathlon knew what I was going to order before I did and they had already sent the items out! :P I will recommend Decathlon to other people and I will be back for more of their great products! Mik”

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Posted 11 years ago

“Very quick delivery and the shoes were just as expected!”

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Posted 11 years ago

“Very helpful with enquires and no problem with returns for refund”

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Posted 11 years ago

“Great range of merchandise, styles and colours, and all reasonably priced - I was also impressed with the speed of delivery once my order was placed.”

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Posted 11 years ago

“Easy site to use. Efficient despatch of goods as described on the site. Good value. Will use again.”

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Posted 11 years ago

“very help full staff, answered all my questions.”

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Posted 11 years ago

“Excellent service. Well packed and would definitely buy again.”

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Posted 11 years ago

“Brilliant place to go for outdoor clothing and equipment for all age ranges. We have a fantastic tent with 2 bedrooms perfect for a family of 5, or several more if you sleep in the living area, and we have lovely down winter coats for everyone, unbeatable quality at extremely reasonable prices. Brilliant for cycling addicts too. Very lucky to live near a store.”

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Posted 11 years ago

“Trainers for my son arrived very quickly”

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Posted 11 years ago

“Excellent in every way!”

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Posted 11 years ago

“I was looking for a portable table tennis net set and badminton set for the garden and came across decathlons selection. The website was really easy to use and delivery was really quick! The quality is great and we've made good use of both products. Would highly recommend decathlon and would def use them again!”

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Posted 11 years ago

“Great rainproof jacket at great price. Quick delivery”

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Posted 11 years ago

“Shopping on line or in store always easy and well laid-out. Good value.”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews