Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy service”

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Posted 10 years ago

“Good value and prompt delivery”

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Posted 10 years ago

“Everything arrived on time and everything that i purchased was far better quality than I was expecting.”

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Posted 10 years ago

“Great product and excellent customer service. Many thanks!!”

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Posted 10 years ago

“Excellent service and products, delighted to have found Decathalon”

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Posted 10 years ago

“Excellent service and products. Even when I had an item missing from my delivery the staff member on the phone was very helpful, polite and sorted the issue immediately. Congratulations on a great experience.”

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Posted 10 years ago

“Very quick service, will be buying from Decathlon again”

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Posted 10 years ago

“scooter is sturdy and well constructed inexpensive product. Also looks cool.”

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Posted 10 years ago

“Brilliant shop, great products that are excellent value and fast delivery too.”

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Posted 10 years ago

“Ordered a pair of shoe on Thursday arrived Saturday could not be more pleased. Will use Decathlon again.”

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Posted 10 years ago

“Ordered 3 women's golf polo shirts. Arrived very quickly. Really delighted with the quality of the garments as well as their stylish fabrics and design. These were on sale and were an extremely good price - but I would have paid full price for such good shirts. Have worn and washed all of them - very comfortable and look good as new after washing.”

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Posted 10 years ago

“If you take your time you can find exceptional value for good quality goods - particularly the footwear.”

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Posted 10 years ago

“Bought kit from Decathlon over the years - always been good value. First time I 've Internet shopped with them and pleased with really rapid delivery. Thank you.”

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Posted 10 years ago

“Great quality, good value, and arrived promptly.”

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Posted 10 years ago

“Great selection of outdoor goods that won't break the bank.”

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Posted 10 years ago

“Bought an inflatable Kayak from Decathlon in Spain on holidays as I liked there shops here in Surrey. Had a problem with the middle section of the Kayak as it had failed overnight. Took it back to Decathlon and was given a replacement without any bother. Many thanks Decathlon. regards Charles, from South Croydon”

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Posted 10 years ago

“Good value for money. Great choice and friendly staff.”

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Posted 10 years ago

“Fast delivery, well packed, very happy with my order.”

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Posted 10 years ago

“i got outstanding service from decathlon as well as price is better than the other company products best wishes mohd. nadim khan”

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Posted 10 years ago

“I have been shopping at Decathlon for over 15 years now, even before they arrived in the UK. It's the best sports store in the UK for quality, variety, price, different sports, technical help and above all service from the stuff. Merci beaucoup.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews