Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good and we were kept informed of delivery status.”

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Posted 10 years ago

“Excellent price for a quality base layer along with a great service.”

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Posted 10 years ago

“Arrived really quickly, excellent quality at a great price”

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Posted 10 years ago

“Quetcha 6x3XL air tent - used the weekend before last absolutely brilliant was up in 5 minutes so many people came up and asked about it my husband could have been a salesman for quetcha defo recommend”

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Posted 10 years ago

“I absolutely love decathlon ,I have bought bikes, trainers,clothing, watches , etc, and I have never been let down in price and in quality ,I have also just used the online service with no problems. Well done to all at decathlon.”

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Posted 10 years ago

“I love this store! Their clothes are really great quality for the price and their organic t-shirts (both men and women's) are exceptional. All round, so much better than many other outdoor/sports stores. In France everyone buys their leisurewear from Decathlon, literally everyone!”

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Posted 10 years ago

“I'm very happy with all my purchases from Decathlon, all have been good value, excellent quality and I love all the bright colours. Just wish decathlon was closer.”

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Posted 10 years ago

“Easy to use site. Got exactly what I requested. No fuss and trouble free. Quick delivery too.”

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Posted 10 years ago

“Great products, decent prices, quick delivery. Overall very happy with the shop.”

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Posted 10 years ago

“Quality kit. Usually in stock in store. If not web orders are efficient and arrive quickly. Good for all sports we do so far.”

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Posted 10 years ago

“Excellent shopping experience, as always, great service, fantastic quality of the clothes and fabulous value for money.”

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Posted 10 years ago

“Speedy delivery to store. Helpful staff. Good value product.”

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Posted 10 years ago

“Best for sports. I wish there was a store near me though.”

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Posted 10 years ago

“Excellent and prompt service. Sale items sell out quickly! Will shop there again.”

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Posted 10 years ago

“I love decathlon. As a cyclist, the quality and value is unsurpassed. The Btwin clothing range is excellent, and if I was looking a new bike, it would be hard to look past the Ultra range”

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Posted 10 years ago

“Great kit at a great price.”

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Posted 10 years ago

“Great Service. Excellent Quality and Value!”

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Posted 10 years ago

“I'd heard about Decathlon some years back but forgot all about it as they were not in the UK at that time. Not to long ago a friend was wearing a great looking pair of wellies, perfect height, colour etc and she got them from Decathlon. So online I went and bought a bunch of stuff including wellies. They delivered to Shetland no extra levy charged which is excellent. I was very impressed with the quality of their tshirts, long shirts and wellies. Recommend highly and I will be buying more for sure.”

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Posted 10 years ago

“This tent is brilliant! We had appallingly wet weather for several days, but inside the tent was bone dry. Very very quick to put up, and take down and pack away, due to the video tutorial!”

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Posted 10 years ago

“A pleasant shopping experience. Good products delivered swiftly. Definitely shop here again.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews