Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible service and choice”

Helpful Report

Posted 9 years ago

“Excellent service-speedy delivery. Great product ( tent).”

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Posted 9 years ago

“Prices very good for a Daiwa reel I bought but some of the brands of fishing rods I have never heard of so couldn't judge quality or value for money. I collected instore which was very handy”

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Posted 9 years ago

“Payed extra for next day delivery and it didn't turn up . So cancelled order and had to pick up another in store .”

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Posted 9 years ago

“Very fast delivery and it was free. The blow up beds we ordered were so comfortable.”

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Posted 9 years ago

“Comes over as a good company to do busuness with, thanks.”

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Posted 9 years ago

“Decent product. Well worth the money. Excellent website and easy to use. Very fast delivery. Would definitely recommend.”

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Posted 9 years ago

“Great range of products at good prices. Never fails!”

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Posted 9 years ago

“Great value for money - helpful sizing advice, - delivery updates received and prompt overall service.”

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Posted 9 years ago

“Very helpful staff very good service what more can you ask for brilliant”

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Posted 9 years ago

“Just purchased socks for tennis from Decathalon. Decathalon had as good a range as any other web site and the transaction was handled efficiently.”

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Posted 9 years ago

“Very good service , quality product at bargain prices, my nephew loves his snorkelling gear and it was such good value that it doesn't matter if he out grows the fins soon as they are cheap enough to replace”

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Posted 9 years ago

“Excellent customer service when my parcel went to wrong address and honouring warranty. Will definitely shop here again.”

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Posted 9 years ago

“Many products offered, but not always size or product in store. However can order online to either have delivered or "Click & Collect" Amazing value for money, and fantastic returns policy. Only negative I would say is that the sizing runs small, especially for children. My 12 year old boy (of above average height & average everywhere else) grew out of the largest children's stuff (age 14) 2 years ago, and is wearing Small in the mens wear. My 10 year old daughter, again above average height, is wearing age 14 stuff now.”

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Posted 9 years ago

“Brilliant value for money. Kids stuff is spot on from running legging, spikes to tennis skirts. Best sports kit around for kids. My girls are tiny for their age and because the clothes are on the wee side it fits them perfectly.”

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Posted 9 years ago

“Thank you for an excellent service”

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Posted 9 years ago

“I like it and will shop with DECATHLON in the future.”

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Posted 9 years ago

“We bought a tarp which was for a concert in Spain and it was particularly effective for providing cool in a very hot environment. It was perfect. When I initially ordered it you were out of stock but emailed me back two days later that it was in stock again and it was quickly sent. Cheaper and better than anything else I found.”

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Posted 9 years ago

“Good arrived quickly and very pleased with the sizing, quality and fit of the climbing shorts I purchased. Amazing value.”

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Posted 9 years ago

“Fantastic boxing stand I brought, arrived early, tracked and traced. Easy to install, all equipment and hassle free”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews