Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy :)”

Helpful Report

Posted 10 years ago

“Great sailing shorts for my son. As always, decathlon clothing is small for the sizing, but something you get used to. Excellent value for money.”

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Posted 10 years ago

“Excellent value for money and most of the staff are extremely knowledgeable and friendly.”

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Posted 10 years ago

“Excellent value for money and most of the staff are extremely knowledgeable and friendly.”

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Posted 10 years ago

“Great choice of products across a range of sports & activities, good quality, very competitive prices & very quick delivery to click & collect point. Recommended!”

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Posted 10 years ago

“Easy site to use, great price and speedy delivery - what more can you ask for ????”

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Posted 10 years ago

“V.good service and products.”

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Posted 10 years ago

“We love Decathlon! Before we had a store in the UK we used to make a special effort to stop at the Albertville store in France on our way to our ski holidays.....it was always and expensive stop over! (in the days before internet shopping!!!) Great job guys!”

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Posted 10 years ago

“Was surprised and delighted how quick the order arrived.”

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Posted 10 years ago

“always value for money, great choice and fast delivery. would recommend and use again”

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Posted 10 years ago

“The team in Wandsworth are amazing and friendly and helpful”

Decathlon 5 star review on 22nd July 2016

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Posted 10 years ago

“Probably the best swim wear I have purchased in years! Fab boned bikini tops, lined, fabulous colour choice and fantastic fabric.”

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Posted 10 years ago

“Ordered some swim bands, delivered to the store in 2 days, perfect for our 2 year old”

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Posted 10 years ago

“Bike arrived quickly and is a good ride :)”

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Posted 10 years ago

“Good”

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Posted 10 years ago

“Great products. Leotard was lerfect and fitted really well highly recommended”

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Posted 10 years ago

“Quick delivery and every product was in perfect order.”

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Posted 10 years ago

“Quick delivery easy to order from delighted all round”

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Posted 10 years ago

“Excellent site good value products very quick delivery”

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Posted 10 years ago

“Although I thought there were not enough staff in the shop (Croydon) I thought the people I dealt with (three different people) were all excellent - great attitude and efficient. What else do you need.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews