Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money and most of the staff are extremely knowledgeable and friendly.”

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Posted 9 years ago

“Excellent value for money and most of the staff are extremely knowledgeable and friendly.”

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Posted 9 years ago

“Great choice of products across a range of sports & activities, good quality, very competitive prices & very quick delivery to click & collect point. Recommended!”

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Posted 9 years ago

“Easy site to use, great price and speedy delivery - what more can you ask for ????”

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Posted 9 years ago

“V.good service and products.”

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Posted 9 years ago

“We love Decathlon! Before we had a store in the UK we used to make a special effort to stop at the Albertville store in France on our way to our ski holidays.....it was always and expensive stop over! (in the days before internet shopping!!!) Great job guys!”

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Posted 9 years ago

“Was surprised and delighted how quick the order arrived.”

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Posted 9 years ago

“always value for money, great choice and fast delivery. would recommend and use again”

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Posted 9 years ago

“The team in Wandsworth are amazing and friendly and helpful”

Decathlon 5 star review on 22nd July 2016

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Posted 9 years ago

“Probably the best swim wear I have purchased in years! Fab boned bikini tops, lined, fabulous colour choice and fantastic fabric.”

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Posted 9 years ago

“Ordered some swim bands, delivered to the store in 2 days, perfect for our 2 year old”

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Posted 9 years ago

“Bike arrived quickly and is a good ride :)”

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Posted 9 years ago

“Good”

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Posted 9 years ago

“Great products. Leotard was lerfect and fitted really well highly recommended”

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Posted 9 years ago

“Quick delivery and every product was in perfect order.”

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Posted 9 years ago

“Quick delivery easy to order from delighted all round”

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Posted 9 years ago

“Excellent site good value products very quick delivery”

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Posted 9 years ago

“Although I thought there were not enough staff in the shop (Croydon) I thought the people I dealt with (three different people) were all excellent - great attitude and efficient. What else do you need.”

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Posted 9 years ago

“Been unable to find new walking sandals in shops so decided to browse online. Decathlon offered good variety at very reasonable prices. After order had been placed was quickly dispatched and I'm really pleased with the sandals; they look good and are very comfortable.”

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Posted 9 years ago

“The go to place for equestrian tack and rider wear theses days. So many sites online but I always find everything I need here with great quality and the best prices.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews