Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant products and very fast refund for returns”

Helpful Report

Posted 10 years ago

“I have bought four bikes and various clothes and accessories from Decathlon. The quality and value are excellent and I would not hesitate to recommend them and their web-site is my first port of call for my cycling and outdoor needs.”

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Posted 10 years ago

“Good price, quick delivery, will use again”

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Posted 10 years ago

“Bought bike at sale price £500 3 weeks later now £450 not happy with that”

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Posted 10 years ago

“Brilliant store, brilliant products, Just Brilliant”

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Posted 10 years ago

“I was very happy with my recent purchase of a RR 540 and find it to be good value and good build quality.”

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Posted 10 years ago

“Such good value for money, good quality exercise wear and still trendy. Fabulous prices in sale”

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Posted 10 years ago

“Have been using decathalon for my daughter partner and i for the past few months and recomend it to everyone we buy from general fitness items to horse riding wear, cycling things and martial arts protection wear and love it all”

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Posted 10 years ago

“Always good, got my btwin road bike from here and has been great so far apart from an inner tube becoming flat, so just bought some replacement and spare inners, again great and deliverys always fast and comes on or before the set date”

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Posted 10 years ago

“I've never bought anything from Decathlon before, so I was delighted that the sizing, the fit and the look was perfect for me. The service online and in the shop when I went to collect it was great too.”

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Posted 10 years ago

“I found these cute backpacks for my family in the states and so I ordered them. They loved them so I came back and ordered 5 more to take as gifts. Shipped quickly, well made and a good price what more could you ask for? Totally happy.”

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Posted 10 years ago

“Had a problem with the first one which they sorted then purchased another which came next day. Used on holiday superb best bever snorkelling”

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Posted 10 years ago

“I'm generally pleased with my Decathlon experiences online and in store. I do have one question about you clothing range . . . Is there a reason why you do not provide or stitch in hanging tags or coat rack loops in your coats, jackets and tops? It does make it very awkward to store items in a cloakroom or close to the front door conveniently.”

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Posted 10 years ago

“I was very impressed with the choice and quality of the wet suit and it was a very quick delivery, I would recommend anyone to shop at decathlon the prices are great and the quality even better.”

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Posted 10 years ago

“Prompt delivery. Well pakaged.”

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Posted 10 years ago

“Very easy an quick to purchase. Delivery was speech and they were the cheapest on the net. Plus free delivery for me. Perfect. Thank you”

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Posted 10 years ago

“Excellent from start to finish. Items are great value for money.”

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Posted 10 years ago

“its great that emma keeps us up to date on new/affordable gear comes available.Over the moon with the walking boots,24-99,quechua make,great product at affordable price.”

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Posted 10 years ago

“I have you Decathlon for a verity of sporting goods, for different members of the family. There is always a wide selection regardless of what sport and prices to suit all budgets. I recently purchased some fishing take that wasn't available at our local store so I had it delivered there at no cost. Arrived within a couple of days and was kept updated as to the delivery constantly. Highly recommended”

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Posted 10 years ago

“always pleased with service and quality, thanks”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews