Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality scooters at a great price. Arrived in store the following day for collection. Super!”

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Posted 9 years ago

“good products, good customer service, good prices”

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Posted 9 years ago

“Great products very quick delivery”

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Posted 9 years ago

“It works always perfectly”

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Posted 9 years ago

“good all the service but i have some problems with delivery”

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Posted 9 years ago

“Good price and quick delivery to store for pickup”

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Posted 9 years ago

“Good value for money Decahtlon pproducts always make me happy! I am your loyal customer!”

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Posted 9 years ago

“shoes are great on the double water bottle holder wish they could make for the bigger size man i ordered a set they are a bit tight on me”

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Posted 9 years ago

“Great selection, good prices & speedy delivery”

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Posted 9 years ago

“People have asked me where did I get this from and we even had a guy in the swimming pool as if his daughter could use it while ours was splashing around!”

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Posted 9 years ago

“Decathlon is always good value for money. When I've ordered online delivery has always been prompt (collected from store). In store staff are consistently friendly and helpful.”

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Posted 9 years ago

“Brilliant service love my new tent and my friend loves her walking poles. Excellent delivery time.”

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Posted 9 years ago

“Overall very pleased with everything”

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Posted 9 years ago

“great service”

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Posted 9 years ago

“Problems registering phone number. Confusing that you had to enter 44 when it was shown already shown outside the box. No hint that you enter 4 numbers in each of 4 boxes when entering the 16 digit voucher number. Thank you.”

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Posted 9 years ago

“Quick service, kept up to date with progress of my order. Great products”

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Posted 9 years ago

“Friendly helpful staff.”

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Posted 9 years ago

“Ordered cycle helmet for three year old needed to return for larger size. Prompt service no quibble returns exchange with a decent good value helmet. Thankyou”

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Posted 9 years ago

“Brilliant products and very fast refund for returns”

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Posted 9 years ago

“I have bought four bikes and various clothes and accessories from Decathlon. The quality and value are excellent and I would not hesitate to recommend them and their web-site is my first port of call for my cycling and outdoor needs.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews