Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been unable to find new walking sandals in shops so decided to browse online. Decathlon offered good variety at very reasonable prices. After order had been placed was quickly dispatched and I'm really pleased with the sandals; they look good and are very comfortable.”

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Posted 10 years ago

“The go to place for equestrian tack and rider wear theses days. So many sites online but I always find everything I need here with great quality and the best prices.”

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Posted 10 years ago

“Great quality scooters at a great price. Arrived in store the following day for collection. Super!”

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Posted 10 years ago

“good products, good customer service, good prices”

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Posted 10 years ago

“Great products very quick delivery”

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Posted 10 years ago

“It works always perfectly”

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Posted 10 years ago

“good all the service but i have some problems with delivery”

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Posted 10 years ago

“Good price and quick delivery to store for pickup”

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Posted 10 years ago

“Good value for money Decahtlon pproducts always make me happy! I am your loyal customer!”

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Posted 10 years ago

“shoes are great on the double water bottle holder wish they could make for the bigger size man i ordered a set they are a bit tight on me”

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Posted 10 years ago

“Great selection, good prices & speedy delivery”

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Posted 10 years ago

“People have asked me where did I get this from and we even had a guy in the swimming pool as if his daughter could use it while ours was splashing around!”

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Posted 10 years ago

“Decathlon is always good value for money. When I've ordered online delivery has always been prompt (collected from store). In store staff are consistently friendly and helpful.”

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Posted 10 years ago

“Brilliant service love my new tent and my friend loves her walking poles. Excellent delivery time.”

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Posted 10 years ago

“Overall very pleased with everything”

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Posted 10 years ago

“great service”

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Posted 10 years ago

“Problems registering phone number. Confusing that you had to enter 44 when it was shown already shown outside the box. No hint that you enter 4 numbers in each of 4 boxes when entering the 16 digit voucher number. Thank you.”

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Posted 10 years ago

“Quick service, kept up to date with progress of my order. Great products”

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Posted 10 years ago

“Friendly helpful staff.”

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Posted 10 years ago

“Ordered cycle helmet for three year old needed to return for larger size. Prompt service no quibble returns exchange with a decent good value helmet. Thankyou”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews