Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,536 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,536 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spent ages online trying to find appropriate swimwear for 3 daughters. Was about to give up when I found Decathlon. Great items and prices are by far cheaper than anywhere else. Quick delivery also. So impressed, I ordered more the next week.”

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Posted 10 years ago

“very happy with Decathlon's products, price and customer service. Would recommend.”

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Posted 10 years ago

“collected from local store. couldnt be easier”

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Posted 10 years ago

“We find decathlon very good. Cost, Quality and choice very good.”

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Posted 10 years ago

“I came across decathlon at the end of last year and I love it. The quality of the products i have bought are fantastic and I favour them over other branded sports wear on the highstreet. Sometimes I with there was more to choose from but I am also glad there isn't as it saves my pennies. Decathlon will be a name in our house for many years. Iv included a photo of my daughter modeling her favourite new furry jacket and her "adventure" shorts. Xxx”

Decathlon 5 star review on 22nd July 2016

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Posted 10 years ago

“Extremely impressive service, from ordering right through to delivery, with excellent communication along the way. Highly recommended.”

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Posted 10 years ago

“Very good all round, choice, price and delivery”

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Posted 10 years ago

“Really fab top, looks just like a normal tee shirt, my 15 year old wore it every day in Cyprus! Better than the tight fit ones you get”

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Posted 10 years ago

“Good range, good delivery.”

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Posted 10 years ago

“Staff in the Belfast store are always extremely friendly, and it's genuine. They are happy to help! Thanks :)”

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Posted 10 years ago

“10/10 excellent products. Straight after this I will be buying again !!!!!!”

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Posted 10 years ago

“Bought 2 gilets burnt orange was half price plus it was down feather quality.”

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Posted 10 years ago

“That I found quite difficult was to add my decathlon card, Still i cannot magane to introduce in my purche online.”

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Posted 10 years ago

“Quick delivery & no quibbles about the exchanges, just sorted, thank you.”

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Posted 10 years ago

“Great goggles, speedy delivery”

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Posted 10 years ago

“Such a pity that utility tent seconds doesn't have a roof. If it did (and we assumed it did), it could be also used as a toilet tent, rather than just for changing and showering. We will need ti return it to store and purchase from a different supplier. A real shame :-(”

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Posted 10 years ago

“brilliant , very good i ordered wrong item sorted with no worries.. this is what customer service should be . product was also great”

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Posted 10 years ago

“Bought a top and trousers. The quality is very good and very good value, would definitely buy from here again.”

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Posted 10 years ago

“good quality products, good buy, thanks!”

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Posted 10 years ago

“Bought a dressing gown, needed a lightweight one for holidays etc to cut down on luggage. & completely satisfied with it.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,536 reviews