Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best sports wear in the world”

Helpful Report

Posted 10 years ago

“I have bought a lot of bike clothing in the sale. Always very good quality for the price in the upper ranges.”

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Posted 10 years ago

“Needed some training bibs URGENTLY for a sports festival. Called into the store but stock was low asked a member of staff who was extremely helpful and actually did the ordering on line for me at the store. He also set up a discount store card for me. The goods arrived on time and I was kept informed throughout about the progress of my order. This was at the store at Trinity Street Store in Bolton. UK I cannot speak highly enough of the member of staff.”

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Posted 10 years ago

“Great service &able to buy products on line that aren't available in store.”

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Posted 10 years ago

“Very happy with the items received. Everything as expected.”

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Posted 10 years ago

“Excellent service, good quality products at great prices!”

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Posted 10 years ago

“Thank you fits lovely should be great for the hols good quality and good delivery ????????????”

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Posted 10 years ago

“Very good professional service.”

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Posted 10 years ago

“Excellent value compared to competitors. Supplied very quickly with free delivery. Excellent communication. Thank you”

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Posted 10 years ago

“Fantastic range of products at great prices. Got products (only available online) delivered to my local store. Was very impressed with the website and easy ordering process. Bought a lot more in the shop too for myself, my husband and my 6-yr old son. Love this place. Would highly recommend.”

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Posted 10 years ago

“Wide range of items, very good value. Staff very friendly and helpful. Love the fact that you can return up to a year and get a full refund. We love the shop, just wish there were more of them. Jayne”

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Posted 10 years ago

“A fantastic shop which offers exceptional value and a massive range of sports and hobbies not available under anyone else's roof.”

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Posted 10 years ago

“Excellent quality items and very fast delivery”

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Posted 10 years ago

“Absolutely brilliant fantastic value for money”

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Posted 10 years ago

“The item I wanted wasn't available in store so I did click and collect and it was there earlier than anticipated. Excellent quality of products and customer service.”

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Posted 10 years ago

“Great choice of products, good quality and easy to use web site with the decathlon app. Staff at the Glasgow braehead were excellent when picking up my order.”

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Posted 10 years ago

“Website not as Good as your competitors BUT your products, quality, value for money and customer service outstrips them.”

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Posted 10 years ago

“Very pleased. I collected my items from the store at Wandsworth. Would certainly use you again”

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Posted 10 years ago

“Goods arrived early and was easily assembled it's has plenty of settings from beginners on”

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Posted 10 years ago

“Prompt delivery. Quality of merchandise represents the price - you get what you pay for. No complaints.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews